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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Monitoring Devices

Zyno Medical LLC: Z-800WF Infusion Pumps Recalled Due to Alarm Software Defect

Agency Publication Date: February 23, 2024
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Summary

Zyno Medical LLC is recalling 574 units of the Zyno Medical Z-800WF Large Volume Infusion Pump because of a software glitch in version 5.2.05. When the "patient query" feature is used, the device's alarm volume can automatically drop from a loud setting to a very low one without warning. If medical staff cannot hear the alarm, they may not notice if the pump stops delivering critical medications or fluids, which could lead to treatment delays. In severe cases, this failure can cause serious harm, including organ failure or death. Consumers and healthcare facilities should identify these specific pumps and contact the manufacturer for guidance on software updates or corrections.

Risk

The software defect causes critical safety alarms to revert to a low volume setting that may be inaudible to healthcare providers. If a malfunction occurs and the alarm is not heard, the patient may suffer from a lack of necessary intravenous therapy, posing a significant risk of life-threatening complications.

What You Should Do

  1. Identify if your facility uses the Zyno Medical Z-800WF Large Volume Infusion Pump.
  2. Check the device's software version through the pump's settings menu to see if it is running version 5.2.05 with UDI 00814371020037.
  3. If the device is running the affected software version, exercise extreme caution when using the 'patient query' feature as this may trigger the alarm volume to drop to a low level.
  4. Contact Zyno Medical LLC at their Natick, Massachusetts office or your facility's clinical engineering department for instructions on receiving a software correction or other remedial actions.
  5. Contact your healthcare provider if you have any concerns regarding the performance of the infusion pump during your treatment.
  6. For additional information or to report a problem, contact the FDA at 1-888-463-6332 or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Software correction and manufacturer instructions

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: Zyno Medical Z800 Large Volume Infusion Pumps
Model / REF:
Z-800WF
Lot Numbers:
UDI: 00814371020037 (Software version 5.2.05)

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 93857
Status: Active
Manufacturer: Zyno Medical LLC
Sold By: Healthcare facilities; Hospitals; Clinical providers
Manufactured In: United States
Units Affected: 574 units
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.