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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Small Appliances

ZLINE Electric Wall Ovens Recalled for Impact Injury Hazard

Agency Publication Date: May 9, 2024
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Summary

ZLINE has recalled about 5,000 single-door and double-door built-in electric wall ovens due to a defect where the oven door hinge can dislodge. If this happens, a spring can be released and break through the door trim, creating a risk of impact injury. The company has received 95 reports of the door spring releasing or breaking through the top of the door, including one minor injury. The recalled ovens were sold in stainless steel and black stainless steel at retailers including Best Buy, Lowe's, and The Home Depot from December 2020 through September 2022. ZLINE is offering a free replacement door and instructions for repair, with service visits available for those who need assistance.

Risk

The oven door hinge can fail, causing a internal spring to suddenly release. This spring can break through the metal trim of the door and strike anyone nearby. There have been 95 incidents of this mechanical failure reported to date.

What You Should Do

  1. This recall involves ZLINE single-door and double-door built-in electric wall ovens with model numbers AWS-30, AWD-30, AWS-30-BS, AWD-30-BS, AWSS-30, and AWDS-30.
  2. Check your oven's serial number and manufacturing date on the white label located inside the right side of the oven. Affected serial numbers range from 207986920110001 to WOAR2112048400, and affected manufacturing dates range from 20201101 through 20211231.
  3. Immediately stop using the recalled ovens until they have been repaired with a replacement door.
  4. Contact ZLINE at 833-256-3603 from 9 a.m. to 8:30 p.m. ET Monday through Friday, or by email at awrecall@zlinekitchen.com to obtain a free replacement door and installation instructions.
  5. You can also register online at https://zlinekitchen.com/recalls-walloven to begin the repair process; consumers who require physical assistance to replace the door may request a service visit.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the recalled ovens until the oven door is repaired. Contact ZLINE to obtain a free replacement door and instructions on replacing it. Consumers can register online at https://zlinekitchen.com/recalls-walloven to begin the repair process. Consumers who require physical assistance may request a service visit. ZLINE is contacting all purchasers directly.

Contact: ZLINE toll-free at 833-256-3603 from 9 a.m. to 8:30 p.m. ET Monday through Friday, email at awrecall@zlinekitchen.com, or online at https://zlinekitchen.com/recalls-walloven or at https://zlinekitchen.com and click on "Recalls" on the bottom of the page and then "Product Recalls" for more information.

Affected Products

Product: ZLINE Built-In Electric Wall Ovens
Variants: Single-door, Double-door, Stainless steel, Black stainless steel
Model:
AWS-30
AWD-30
AWS-30-BS
AWD-30-BS
AWSS-30
AWDS-30
Serial Numbers:
207986920110001 to WOAR2112048400
Date Ranges: 20201101 through 20211231

The ZLINE logo is printed on the bottom face of the door. The serial number and manufacturing date are on a white label inside the right side of the oven.

Product Images

Recalled ZLINE double-door wall oven

Recalled ZLINE double-door wall oven

Recalled ZLINE single-door wall oven

Recalled ZLINE single-door wall oven

Label information of recalled ZLINE oven

Label information of recalled ZLINE oven

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24226
Status: Active
Sold By: Best Buy; Lowe's; The Home Depot; The Range Hood Store; bestbuy.com; build.com; costco.com; homedepot.com; therangehoodstore.com; overstock.com; wayfair.com
Manufactured In: China
Units Affected: About 5,000
Distributed To: Nationwide
Importer: ZLINE Kitchen and Bath, of Reno, Nev.
Contact: ZLINE toll-free at 833-256-3603 from 9 a.m. to 8:30 p.m. ET Monday through Friday, email at awrecall@zlinekitchen.com, or online at https://zlinekitchen.com/recalls-walloven or at https://zlinekitchen.com and click on "Recalls" on the bottom of the page and then "Product Recalls" for more information.
Agency Last Updated: May 9, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response