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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Outdoor & Sports/Playground Equipment

Jugader Zipline Kits Recalled Due to Fall Hazard

Agency Publication Date: April 11, 2024
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Summary

About 6,600 Jugader Zipline Kits are being recalled because the 160-foot stainless-steel cable can break while in use. The firm has received 20 reports of the cable snapping, which has resulted in nine injuries including lacerations and one broken clavicle. These kits were sold exclusively on Amazon.com between March 2020 and June 2023 for about $140 and feature a blue trolley and a blue circular seat. Consumers should immediately stop using the recalled ziplines and contact Jugader for a free repair kit.

Risk

The zipline's 4-mm thick stainless-steel cable can unexpectedly break, causing riders to fall to the ground. There have already been 20 reports of the cable breaking, causing nine injuries including a broken bone.

What You Should Do

  1. This recall involves Jugader Zipline Kits containing a 160-foot long and 4-mm thick stainless-steel cable wire, a blue trolley, and a blue hanging plastic seat.
  2. Immediately stop using the recalled zipline kits and keep children away from them.
  3. Contact Jugader to receive a free repair kit, which includes a new cable and updated installation instructions. You can reach Jugader at 800-360-8078, via email at support@Jugader.com, or online at www.jugader.com/recall.
  4. To receive the free repair kit, you must submit a photo of the cable and the trolley or provide your online purchase order number to the company.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled zipline kits and contact Jugader for a free repair kit. Consumers must submit a photo of the cable and the trolley or their online purchase order number to receive a free repair kit, including a new cable and updated installation instructions.

Contact: Jugader at 800-360-8078, via email at support@Jugader.com, or online at www.jugader.com/recall or www.jugader.com and click on "Recalls" at the top of the page for more information.

Affected Products

Product: Jugader Zipline Kit (160-foot)
Variants: Blue trolley, Blue hanging seat, 4-mm thick cable
Date Ranges: Sold March 2020 through June 2023

The kit includes a 160-foot long cable wire and a hanging plastic seat 12 inches in diameter with a 3-inch protector.

Product Images

Recalled Jugader Zipline Kit Cable and Trolley

Recalled Jugader Zipline Kit Cable and Trolley

Recalled Jugader Zipline Kit Seat

Recalled Jugader Zipline Kit Seat

Recalled Jugader Zipline Kit components

Recalled Jugader Zipline Kit components

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24199
Status: Active
Sold By: Amazon.com
Manufactured In: China
Units Affected: About 6,600
Distributed To: Nationwide
Importer: Jugader, of China
Contact: Jugader at 800-360-8078, via email at support@Jugader.com, or online at www.jugader.com/recall or www.jugader.com and click on "Recalls" at the top of the page for more information.
Agency Last Updated: April 11, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response