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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Baby & Nursery

Zeno Infant Walkers Recalled for Fall and Entrapment Hazards

Agency Publication Date: February 17, 2022
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Summary

Zeno Inc. is recalling about 1,355 collapsible infant walkers because they do not meet federal safety standards for stairs and doorway clearance. These walkers can fall down stairs and have leg openings that allow a child to slip through until their head becomes trapped at the neck. The walkers were sold in black, teal, pink, and gray colors on Walmart.com from October 2018 through August 2021.

Risk

The walkers fail to stop at the edge of steps and can fit through standard doorways, posing a severe fall hazard. Additionally, the leg openings allow children to slip down, creating a risk that the child's head will become entrapped at the neck, which can lead to serious injury or death.

What You Should Do

  1. This recall involves Zeno collapsible infant walkers with adjustable height settings and frames in black, teal, pink, or gray. The walkers feature seats in gray or black, trays in white, teal, or pink, and some styles include toy attachments, a push handle, or the word 'Babywalker' stitched on the seat back.
  2. Immediately stop using the recalled infant walkers and move them to a location where children cannot access them.
  3. Contact Zeno Inc. by email at cs@zeno999.com or sally@zeno999.com to request a prepaid shipping label to return the walker free of charge.
  4. Upon Zeno's receipt of the returned walker, you will be issued a full refund of the purchase price.
  5. Call the CPSC Hotline at 800-638-2772 for additional information regarding this recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled infant walkers and contact Zeno via e-mail to receive a shipping label to return the infant walker free of charge. Upon receipt of the infant walker, consumers will be issued a full refund of the purchase price. Zeno is notifying all known purchasers directly.

Contact: Zeno Inc. by e-mail at cs@zeno999.com or sally@zeno999.com

Affected Products

Product: Zeno Collapsible Infant Walkers
Variants: Black frame, Teal frame, Pink frame, Gray frame, Gray seat, Black seat, White tray, Teal tray, Pink tray, Toy attachments, Push handle, Babywalker seat stitching
Date Ranges: Sold October 2018 through August 2021

Walkers have adjustable height settings and some models feature 'Babywalker' stitched on the seat back.

Product Images

Recalled Zeno infant walker with black frame, black seat and white tray

Recalled Zeno infant walker with black frame, black seat and white tray

Recalled Zeno infant walker with black frame, gray seat and white tray

Recalled Zeno infant walker with black frame, gray seat and white tray

Recalled Zeno infant walker with teal frame, gray seat and teal tray

Recalled Zeno infant walker with teal frame, gray seat and teal tray

Recalled Zeno infant walker with gray frame, gray seat with "Babywalker" stitching and teal tray

Recalled Zeno infant walker with gray frame, gray seat with "Babywalker" stitching and teal tray

Recalled Zeno infant walker with gray frame, gray seat, teal tray and toy attachments

Recalled Zeno infant walker with gray frame, gray seat, teal tray and toy attachments

Recalled Zeno infant walker with gray frame, gray seat with "Babywalker" stitching, teal tray and toy attachments

Recalled Zeno infant walker with gray frame, gray seat with "Babywalker" stitching, teal tray and toy attachments

Recalled Zeno infant walker with gray frame, gray seat, pink tray, toy attachments, and push handle

Recalled Zeno infant walker with gray frame, gray seat, pink tray, toy attachments, and push handle

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 22724
Status: Active
Sold By: Walmart.com
Manufactured In: China
Units Affected: About 1,355
Distributed To: Nationwide
Importer: Zeno Inc., of Weymouth, Mass.
Contact: Zeno Inc. by e-mail at cs@zeno999.com or sally@zeno999.com
Agency Last Updated: February 17, 2022

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response