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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Medications & Supplements/Over-the-Counter

YYBA Recalls Welmate Lidocaine Numbing Cream Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)

Agency Publication Date: April 22, 2021
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Summary

YYBA has recalled about 15,000 units of Welmate Lidocaine Numbing Cream (5% lidocaine topical) sold in 4-ounce white jars. The product was sold online at Amazon, eBay, Walmart, and wellspringmeds.com between August 2020 and March 2021. The recall was issued because the packaging is not child-resistant, posing a risk of poisoning if accessed by children. Consumers can receive a full refund after contacting the company for disposal instructions.

Risk

The packaging fails to meet child-resistant requirements under the Poison Prevention Packaging Act, allowing young children to potentially ingest or apply the lidocaine cream to their skin. No incidents or injuries have been reported to date.

What You Should Do

  1. Immediately stop using the recalled Welmate Lidocaine Numbing Cream and store it in a safe location out of the reach of children.
  2. Check the underside of your 4 oz. (113g) white jar for the following Lot Numbers and Expiration Dates: ELNC2001 (05/2022), ELNC2002 (05/2022), EL5C2001 (11/2022), EL5C2002 (11/2022), EL5C2101 (11/2022), or EL5C2102 (11/2022).
  3. Verify the UPC code on the label is either 373581105045 or 373581000012.
  4. Contact YYBA toll-free at 866-933-6337 from 10 a.m. to 6 p.m. ET Monday through Friday, or email recall@wellspringmeds.com for instructions on how to dispose of the product to receive a full refund.
  5. Consumers should immediately stop using the recalled cream, store it in a safe location out of reach of children and contact YYBA for instructions on how to dispose of the product to receive a full refund.
  6. For additional questions, contact the CPSC Hotline at 800-638-2772 or visit www.cpsc.gov.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled cream, store it in a safe location out of reach of children and contact YYBA for instructions on how to dispose of the product to receive a full refund. YYBA is directly notifying all known consumers who purchased the recalled product on eBay, Walmart and wellspringmeds.com. Amazon is directly notifying all customers who purchased the recalled product on Amazon.com.

Contact: YYBA toll-free at 866-933-6337 from 10 a.m. to 6 p.m. ET Monday through Friday, email at recall@wellspringmeds.com or online at www.wellspringmeds.com and click on "Recall - Important Safety Information" for more information.

Affected Products

Product: Welmate Lidocaine Numbing Cream (113 g / 4 oz.)
UPC Codes:
373581105045
373581000012
Lot Numbers:
ELNC2001 (Exp 05/2022)
ELNC2002 (Exp 05/2022)
EL5C2001 (Exp 11/2022)
EL5C2002 (Exp 11/2022)
EL5C2101 (Exp 11/2022)
EL5C2102 (Exp 11/2022)
Date Ranges: August 2020 - March 2021

Product Images

Recalled Welmate Lidocaine Numbing Cream

Recalled Welmate Lidocaine Numbing Cream

Recalled Welmate Lidocaine Numbing Cream - label

Recalled Welmate Lidocaine Numbing Cream - label

Recalled Welmate Lidocaine Numbing Cream - UPC

Recalled Welmate Lidocaine Numbing Cream - UPC

Lot number and expiration date location

Lot number and expiration date location

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 21737
Status: Active
Manufacturer: Yash Pharmaceuticals, of India
Sold By: Online at Amazon.com, Ebay.com, Walmart.com and wellspringmeds.com from August 2020 through March 2021 for about $20.
Distributor: YYBA Corp. dba Wellspring, of Monsey, N.Y.
Manufactured In: India
Units Affected: About 15,000
Distributed To: Nationwide
Importer: One2Zee LLC, of Monroe, N.J.
Contact: YYBA toll-free at 866-933-6337 from 10 a.m. to 6 p.m. ET Monday through Friday, email at recall@wellspringmeds.com or online at www.wellspringmeds.com and click on "Recall - Important Safety Information" for more information.
Agency Last Updated: April 22, 2021

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response