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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Audio & Entertainment

Yamaha Recalls Digital Wireless Equipment for Electric Guitars Due to Fire and Injury Hazards

Agency Publication Date: March 12, 2020
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Summary

Yamaha has recalled approximately 82,000 Line 6 Relay G10, G10S, and G10T Digital Wireless Guitar Systems and their USB charging cables. The internal lithium-ion batteries in these guitar transmitters can overheat during charging, causing the battery cover to forcefully detach from the device. This poses a significant risk of fire and impact injuries. Yamaha is aware of four incidents where the cover separated with force, including one report of property damage, though no injuries have been reported yet. These black-colored systems were sold at retailers like Guitar Center, Sweetwater Sound, and Amazon between March 2016 and December 2019.

Risk

The lithium-ion battery inside the transmitter can overheat, leading to a build-up of pressure that causes the battery cover to explode or separate with force, potentially starting a fire or causing impact injuries to anyone nearby.

What You Should Do

  1. Check your device for the model names 'Relay G10', 'Relay G10S', or 'Relay G10T' and look for serial numbers starting with '6601', '6736', or '6640' to confirm if your system is affected.
  2. Immediately stop using the recalled Relay G10 series products and the USB charging cable.
  3. Contact Yamaha toll-free at 877-865-4636 from 8 a.m. to 4 p.m. PT, Monday through Friday, or visit www.line6.com/g10recall to learn how to download a mandatory firmware update that fixes the charging issue.
  4. If you own the G10T USB charging cable, follow the instructions on the Yamaha/Line 6 website to receive a full refund.
  5. Contact the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

📋Refund, Repair

Consumers should immediately stop using the recalled products and contact Yamaha to receive a free repair for the G10 Family of Products, and a full refund for the G10T USB charging cable.

Contact: Yamaha toll-free at 877- 865-4636 from 8 a.m. to 4 p.m. PT, Monday through Friday, or online at www.line6.com and click on “Corrective Action” or go to www.line6.com/g10recall for information on how to download a firmware update for the G10 Family of Products and to get a refund for the charging cable.

Affected Products

Product: Line 6 Relay G10 Digital Wireless Guitar System
Model:
G10
6601000001
Date Ranges: March 2016 through December 2019
Product: Line 6 Relay G10S Digital Wireless Guitar System
Model:
G10S
G10SR
6736000001
Date Ranges: March 2016 through December 2019
Product: Line 6 Relay G10T Digital Wireless Guitar Transmitter
Model:
G10T
6640000001
Date Ranges: March 2016 through December 2019
Product: Line 6 Relay G10T USB Charging Cable
Date Ranges: March 2016 through December 2019

Product Images

Recalled Relay G10 (G10T Transmitter and G10R Receiver)

Recalled Relay G10 (G10T Transmitter and G10R Receiver)

Recalled Relay G10S System (G10T Transmitter, G10SR Receiver)

Recalled Relay G10S System (G10T Transmitter, G10SR Receiver)

Recalled Relay G10 USB Charge Cable

Recalled Relay G10 USB Charge Cable

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20089
Status: Active
Sold By: Guitar Center, Sweetwater Sound, Musicians Friend, Sam Ash, and other small retailers nationwide and online at Amazon.com from March 2016 through December 2019 for about $180 for the G10, $250 for the G10S, $100 for the G10T and about $15 for the USB Charging cable.
Manufactured In: China
Units Affected: About 82,000 (In addition, about 4,700 units were sold in Canada)
Distributed To: Nationwide
Importer: Yamaha Guitar Group Inc., of Calabasas, Calif.
Contact: Yamaha toll-free at 877- 865-4636 from 8 a.m. to 4 p.m. PT, Monday through Friday, or online at www.line6.com and click on “Corrective Action” or go to www.line6.com/g10recall for information on how to download a firmware update for the G10 Family of Products and to get a refund for the charging cable.
Agency Last Updated: March 12, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response