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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

woom ORIGINAL Kids' Bicycles Recalled Due to Fall Hazard

Agency Publication Date: July 6, 2023
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Summary

woom Bikes USA has recalled about 84,000 woom ORIGINAL bicycles (models 2018–2021) because the stem and handlebar can detach during use. This defect causes the rider to lose control, posing a significant fall hazard. The company has received 77 reports of the handlebar stem loosening or detaching, resulting in 19 injuries involving bruising, cuts, or abrasions. These bicycles were sold in various colors and sizes for children between 18 months and 14 years old. Consumers should stop using the bikes immediately and contact the manufacturer for a free repair kit.

Risk

The handlebar and stem can detach from the steering tube, causing the rider to lose control of the bicycle. This has resulted in 77 reports of detachment or loosening and 19 injuries, including cuts and bruising.

What You Should Do

  1. This recall involves all sizes of woom ORIGINAL 2018 - 2021 model bikes, including woom 1, woom 1 Plus, woom 2, woom 3, woom 4, woom 5, and woom 6 versions.
  2. To identify if your bike is affected, check the stem (the part connecting the handlebars to the bike frame) for a single silver bolt used to clamp onto the steerer tube.
  3. Confirm identifying marks: the word 'woom' is printed in white on the sides of the downtube and in metallic letters on the front of the headtube; the chain stay features '#woombikes' in black letters.
  4. Stop using the recalled bicycles immediately.
  5. Contact woom Bikes USA to receive a free repair kit. You can call toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT, Monday through Friday, email productsafetyUS@woom.com, or visit https://faq.us.woombikes.com/article/337-stem-recall-notice or www.woom.com and click on 'Recalls'.
  6. Call the CPSC Hotline at 800-638-2772 for additional questions.

Your Remedy Options

🔧Free Repair

Consumers should stop using the recalled bicycles and contact woom Bikes USA for a free repair kit. woom Bikes USA is contacting all known purchasers directly.

Contact: woom Bikes USA toll-free at 855-966-6872 from 8 a.m. to 5 pm CT, Monday through Friday or email at productsafetyUS@woom.com or online https://faq.us.woombikes.com/article/337-stem-recall-notice or www.woom.com/en_US/ and click on "Recalls" for more information.

Affected Products

Product: woom ORIGINAL Bicycles
Variants: woom 1, woom 1 Plus, woom 2, woom 3, woom 4, woom 5, woom 6, Red, Green, Blue, Purple, Yellow
Model:
woom 1
woom 1 Plus
woom 2
woom 3
woom 4
woom 5
woom 6
Date Ranges: 2018 - 2021 model years, Sold September 2018 through March 2022

Affected stems have one silver bolt to clamp onto the steerer tube. Word 'woom' in white on downtube and metallic on headtube. '#woombikes' in black on chain stay.

Product Images

Recalled woom ORIGINAL woom 1 (without pedals)

Recalled woom ORIGINAL woom 1 (without pedals)

Recalled woom ORIGINAL woom 1 Plus (without pedals)

Recalled woom ORIGINAL woom 1 Plus (without pedals)

Recalled woom ORIGINAL woom 2 with pedals

Recalled woom ORIGINAL woom 2 with pedals

Recalled Woom ORIGINAL Woom 3 with pedals

Recalled Woom ORIGINAL Woom 3 with pedals

Recalled woom ORIGINAL woom 4 with pedals

Recalled woom ORIGINAL woom 4 with pedals

Recalled woom ORIGINAL woom 5 with pedals

Recalled woom ORIGINAL woom 5 with pedals

Recalled woom ORIGINAL woom 6 with pedals

Recalled woom ORIGINAL woom 6 with pedals

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 23239
Status: Active
Manufacturer: woom Bikes USA, of Austin, Texas
Sold By: woom.com; amazon.com; local bicycle stores
Manufactured In: United States
Units Affected: About 84,000 (In addition, 533 were sold in Canada)
Distributed To: Nationwide
Contact: woom Bikes USA toll-free at 855-966-6872 from 8 a.m. to 5 pm CT, Monday through Friday or email at productsafetyUS@woom.com or online https://faq.us.woombikes.com/article/337-stem-recall-notice or www.woom.com/en_US/ and click on "Recalls" for more information.
Agency Last Updated: July 6, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response