woom Bikes USA is recalling about 2,500 children's bicycles because the crank can break due to fatigue fractures. This defect causes the rider to lose control, posing significant fall and crash hazards. Affected models include the ORIGINAL 6 (model years 2016–2020) and several mountain bike models: OFF 5, OFF AIR 5, OFF 6, and OFF AIR 6 (model years 2019–2020). The firm has received five reports of the crank breaking, including one report of a child being injured. These bicycles were sold exclusively online at woom.com between September 2016 and October 2020.
The bicycle's crank can snap while in use due to structural fatigue. If this happens, the rider may lose their balance and control of the bike, leading to a fall or collision. One injury to a child has already been reported.
Consumers should immediately stop using the recalled bicycles and contact woom bikes USA for instructions on how to get a free replacement crankset. Consumers can use the online crank checker tool found at woom.com to determine if their bicycle is affected by the recall. Consumers with affected cranksets will be sent a free replacement that must be installed by a bike repair technician at their preferred bike shop. Reimbursement in the way of a check will be issued for the consumer's crank replacement expense upon submission of the repair receipt. All known purchasers are being contacted directly by woom.
Recalled cranks have no space between the well with the woom logo and the pedal thread.
Available with carbon or suspension front forks. Recalled cranks have no space between the well with the woom logo and the pedal thread.
Available with carbon or suspension front forks. Recalled cranks have no space between the well with the woom logo and the pedal thread.
The recalled cranks have no space between the well with the woom logo and the pedal thread
Recalled OFF 5 – Black with silver carbon front fork, 24-inch wheels
Recalled OFF 6 – Black with silver carbon front fork, 26-inch wheels
Recalled OFF AIR 5 – Black with silver suspension front fork, 24-inch wheels
Recalled OFF AIR 6 – Black with silver suspension front fork, 26-inch wheels
Recalled ORIGINAL 6, 26-inch wheels
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response