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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

woom bikes USA Recalls Children's Helmets Due to Risk of Head Injury (Recall Alert)

Agency Publication Date: August 21, 2020
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Summary

woom bikes USA is recalling about 1,900 small-sized children's helmets because they do not meet federal safety standards. These helmets may fail to protect a child's head during a fall or impact, increasing the risk of serious injury. The recalled helmets were sold in red, blue, green, purple, and yellow from December 2018 through July 2019 for approximately $70. Consumers should stop using the helmets immediately and contact woom bikes USA for a full refund.

Risk

The helmets do not comply with federal safety standards for head protection, which means they may not provide sufficient impact absorption or structural integrity during a crash, potentially leading to head injuries.

What You Should Do

  1. Check your child's helmet for the brand name 'woom' printed on both sides and look at the back of the helmet for the size 'S' (small) and the measurement '48-52cm'.
  2. Immediately stop using any affected small-sized woom helmets to prevent the risk of head injury.
  3. Contact woom bikes USA toll-free at 855-966-6872 from 9 a.m. to 5 p.m. CT Monday through Friday, or via email at safehelmet@woombikes.com to receive instructions for a full refund.
  4. You can also visit us.woombikes.com and click on 'Safety and Recalls' at the bottom of the page for additional information and to verify your product.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled helmets and contact woom bikes USA for instructions on how to receive a full refund. woom bikes USA is contacting all purchasers directly.

Contact: woom bikes USA toll-free at 855-966-6872 from 9 a.m. to 5 p.m. CT Monday through Friday, via email at safehelmet@woombikes.com or online at https://us.woombikes.com/ and click on Safety and Recalls at the bottom of the page for more information.

Affected Products

Product: woom bikes USA children's helmets (Size S)
Date Ranges: Sold between December 2018 and July 2019

Product Images

Recalled woom bikes USA children’s helmet

Recalled woom bikes USA children’s helmet

S appears on the back of the recalled helmet

S appears on the back of the recalled helmet

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20770
Status: Active
Manufacturer: Aurorasports Ltd., of China
Sold By: Online at us.woombikes.com and Amazon.com, and through BikeShopGirl in Colorado and The Family Bike Collective in California from December 2018 through July 2019 for about $70.
Manufactured In: China
Units Affected: About 1,900
Distributed To: Nationwide
Importer: woom bikes USA, of Austin, Texas
Contact: woom bikes USA toll-free at 855-966-6872 from 9 a.m. to 5 p.m. CT Monday through Friday, via email at safehelmet@woombikes.com or online at https://us.woombikes.com/ and click on Safety and Recalls at the bottom of the page for more information.
Agency Last Updated: August 21, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response