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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Clothing & Footwear/Accessories

Women’s Scarves Recalled by Zazou Scarves Due to Burn Hazard; Violation of Federal Flammability Standard

Agency Publication Date: October 2, 2014
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Summary

Zazou Scarves is recalling about 3,800 women's sheer 100% silk scarves because they fail to meet federal flammability standards for wearing apparel. These scarves were sold in 20 different solid colors at specialty boutiques and online from August 2012 through August 2014 for approximately $30. While no injuries have been reported, consumers should immediately stop using these scarves and contact Zazou Scarves for a full refund and a pre-paid postage label for shipping.

Risk

The fabric of these scarves does not meet mandatory federal flammability requirements, making them highly flammable and posing a significant risk of burn injury to the wearer if they come into contact with an ignition source.

What You Should Do

  1. Check your scarf for the brand name 'Zazou Luxe' printed on a tag sewn into the side seam.
  2. Identify if your scarf is made of sheer 100% silk and measures approximately 72 inches long by 20 inches wide.
  3. Verify if your scarf is one of the 20 affected solid colors: black, burgundy, celery, chili red, coral, espresso, fuchsia, grey, indigo, iris blue, mist blue, olive, peacock, periwinkle, pink, purple, ruby, sea foam, or white.
  4. Immediately stop wearing and using the recalled scarves.
  5. Contact Zazou Scarves at (800) 472-2783 from 9 a.m. to 5 p.m. PT Monday through Friday, or email monique@zazou.com to receive a pre-paid postage label and instructions for returning the scarf for a full refund.
  6. You can also visit www.zazou.com and click on 'Recall' for more information.
  7. Call the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled scarves and contact Zazou Scarves to return them for a full refund. The firm is providing a pre-paid postage label to consumers for shipping.

Contact: Zazou Scarves at (800) 472-2783 from 9 a.m. to 5 p.m. PT Monday through Friday, online at www.zazou.com and click on “Recall” for more information or email the firm at monique@zazou.com.

Affected Products

Product: Zazou women's sheer 100% silk scarves
Date Ranges: August 2012 - August 2014

Product Images

Zazou women’s scarf

Zazou women’s scarf

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15001
Status: Active
Sold By: Specialty boutiques nationwide and online at www.zazou.com and other websites from August 2012 through August 2014 for about $30.
Manufactured In: China
Units Affected: About 3,800
Distributed To: Nationwide
Importer: Zazou Scarves, of Berkeley, Calif.
Contact: Zazou Scarves at (800) 472-2783 from 9 a.m. to 5 p.m. PT Monday through Friday, online at www.zazou.com and click on “Recall” for more information or email the firm at monique@zazou.com.
Agency Last Updated: January 6, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response