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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

General Motors, LLC: 2023 GMC Acadia and 2024 Cadillac XT5/XT6 Recalled for Improperly Sealed Windshield

Agency Publication Date: October 12, 2023
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Summary

General Motors is recalling approximately 42 vehicles, specifically certain 2023 GMC Acadia and 2024 Cadillac XT5 and XT6 models. These vehicles may have been manufactured without the necessary urethane sealant required to properly bond the windshield to the vehicle body. Dealers will inspect the windshield and apply the correct primer and sealant, or replace the windshield if it has been damaged, at no cost to the owner.

Risk

If the windshield is not properly bonded, it may detach from the vehicle during a crash, significantly increasing the risk of injury to occupants and failing to provide the structural support intended by the vehicle's design.

What You Should Do

  1. Identify if your vehicle is part of this recall: The affected models are the 2023 GMC Acadia, 2024 Cadillac XT5, and 2024 Cadillac XT6.
  2. Contact your local Cadillac or GMC dealer to schedule a free inspection and repair. Dealers will apply the required primer and urethane sealant, or replace the windshield if damage is found.
  3. If you own a Cadillac, contact Cadillac customer service at 1-800-458-8006 for more information regarding this recall (GM recall number N232419690).
  4. If you own a GMC, contact GMC customer service at 1-800-462-8782 regarding this recall (GM recall number N232419690).
  5. For additional questions or to check your specific Vehicle Identification Number (VIN), contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

You have 2 options:

๐Ÿ”งOption 1: Free Repair

Inspect windshield and apply primer and urethane sealant.

How to: Contact a Cadillac or GMC dealer to schedule a free inspection and sealant application.
๐Ÿ”„Option 2: Free Replacement

Windshield replacement if damaged.

How to: Dealers will replace the windshield free of charge if damage is identified during inspection.

Affected Products

Product: 2023 GMC Acadia
Product: 2024 Cadillac XT5
Product: 2024 Cadillac XT6

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V681000
Status: Active
Manufacturer: General Motors, LLC
Sold By: Authorized Cadillac Dealers; Authorized GMC Dealers
Units Affected: 42 vehicles(42% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: November 14, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: N232419690
Agency Last Updated: November 30, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response