WindowTex is recalling about 6,800 custom-made fabric roller window shades because a steel pin in the mechanism can become dislodged. If the pin fails, the heavy window shade can fall completely out of its mounting bracket and strike anyone below. The company has received six reports of these pins dislodging and the shades falling, though no injuries have been reported yet. These shades were sold by authorized dealers nationwide between April 2014 and June 2014 for between $100 and $500.
A steel pin used to connect the shade to its mounting bracket can slip out of place, causing the entire window shade assembly to fall unexpectedly from the wall or window frame, posing a risk of impact injuries.
Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. Consumers can also contact WindowTex for help identifying their authorized dealer. Authorized dealers are contacting all known purchasers.
WindowTex Idler Roller Window Shade
WindowTex Steel Pin Idler
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response