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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

Jayco, Inc.: Jayco Precept and Entegra Coach Vision XL Recalled for Obstructed Emergency Exit

Agency Publication Date: October 5, 2023
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Summary

Jayco, Inc. is recalling 46 model year 2024 Jayco Precept and Entegra Coach Vision XL motorhomes because a window shade was installed in a way that may block the emergency exit window opening. This defect can prevent occupants from quickly leaving the vehicle during an emergency. Owners can take their motorhome to an authorized dealer to have the window shade inspected and replaced free of charge.

Risk

If an emergency occurs, an obstructed window shade could prevent or delay occupants from escaping through the designated emergency exit, significantly increasing the risk of injury or death.

What You Should Do

  1. Check your vehicle registration or purchase documents to confirm if you own a 2024 Jayco Precept or a 2024 Entegra Coach Vision XL motorhome.
  2. Visually inspect the emergency exit windows in your motorhome to see if the window shade appears to obstruct or block the clear opening of the exit.
  3. Contact Jayco customer service at 1-800-283-8267 to schedule a free inspection and window shade replacement at an authorized dealer, referencing Jayco recall number 9903592.
  4. Call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional information regarding recall 23V673.

Your Remedy Options

๐Ÿ”งFree Repair

Dealer inspection and window shade replacement

How to: Contact a Jayco dealer to have the window shade inspected and replaced as necessary, free of charge.

Affected Products

Product: 2024 Jayco Precept
Product: 2024 Entegra Coach Vision XL

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V673000
Status: Active
Manufacturer: Jayco, Inc.
Sold By: authorized dealers
Units Affected: 46 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: October 19, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 9903592
Agency Last Updated: February 4, 2026

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response