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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Prevost Car (US) Inc.: 2023 H3-45 Bus Recalled for Emergency Exit Window Malfunction

Agency Publication Date: March 20, 2023
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Summary

Prevost Car (US) Inc. is recalling one 2023 H3-45 vehicle because the emergency exit window may require excessive force to open. This defect means the vehicle fails to meet Federal Motor Vehicle Safety Standards for bus emergency exits. Prevost will inspect and adjust the window free of charge to ensure it opens correctly. No injuries or incidents have been reported, but the manufacturer notified the owner on April 14, 2023.

Risk

In an emergency, a window that is difficult to open can prevent or delay passengers from exiting the vehicle. This delay significantly increases the risk of injury during a time-sensitive situation.

What You Should Do

  1. Identify if you own the single affected 2023 Prevost H3-45 vehicle by checking your records for the manufacturer recall number SR23-08.
  2. Contact Prevost customer service at 1-866-870-2046 to schedule a free inspection and adjustment of the emergency exit window.
  3. Reference NHTSA campaign number 23V184 when speaking with the manufacturer or a service representative.
  4. Contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.

Your Remedy Options

๐Ÿ”งFree Repair

Free inspection and adjustment of the emergency exit window.

How to: Contact Prevost customer service at 1-866-870-2046 to arrange for the repair.

Affected Products

Product: 2023 Prevost H3-45

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V184000
Status: Active
Manufacturer: Prevost Car (US) Inc.
Sold By: authorized dealers
Units Affected: 1 vehicles(1% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: April 14, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SR23-08
Agency Last Updated: December 29, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response