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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Smart Home

White-Rodgers Recalls Thermostats Due to Fire Hazard

Agency Publication Date: December 12, 2018
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Summary

White-Rodgers has recalled about 135,000 Emerson branded Sensi WiFi thermostats (plus 15,000 in Canada) because the unit can be damaged if the thermostat wires come into contact with household line voltage. This electrical fault poses a serious fire hazard. The firm has received eight reports of the thermostat sustaining burn damage, which included minor property damage. These white thermostats feature an LCD screen and three buttons underneath, with model numbers 1F86U-42WF or UP500W.

Risk

Contact between the thermostat's internal wiring and the home's high-voltage electrical lines can cause the device to overheat and melt, creating a fire risk in the home. Eight incidents of burn damage to the units have already been reported.

What You Should Do

  1. Check the front of your Sensi thermostat to see if the brand name 'Emerson' is printed at the top.
  2. Pull the thermostat off the wall-mounted base to check the product label on the back for model numbers 1F86U-42WF or UP500W.
  3. Locate the four-digit date code on the back label and confirm if it falls between 1416 (the 16th week of 2014) and 1536 (the 36th week of 2015).
  4. If your unit matches the affected model numbers and date codes, contact White-Rodgers toll-free at 888-847-8742 from 7 a.m. to 6 p.m. CT, Monday through Friday, to determine if your unit is part of the recall.
  5. Visit www.white-rodgers.com and click on 'Emerson Branded Sensi Recall' at the lower left corner of the homepage for instructions on receiving a free repair or replacement.
  6. For additional questions, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Replace, Repair

Consumers should immediately check their Sensi thermostat to determine if "Emerson" is printed on the front with a date code from 1416 to 1536 on the back. Contact the firm to determine if the unit is included in the recall and for instructions on repair and/or replacement.

Contact: White-Rodgers toll-free at 888-847-8742 from 7 a.m. to 6 p.m. CT Monday through Friday or online at www.white-rodgers.com and click on “Emerson Branded Sensi Recall” at the lower left corner of the homepage for more information.

Affected Products

Product: Emerson Branded Sensi WiFi Thermostats
Model:
1F86U-42WF
UP500W
Lot Numbers:
Date Code 1416 to 1536
Date Ranges: Sold April 2014 - December 2016

Product Images

Emerson Branded Sensi WiFi Thermostat

Emerson Branded Sensi WiFi Thermostat

Date code on back of the unit

Date code on back of the unit

The date code is between 1416 and 1536

The date code is between 1416 and 1536

Emerson Branded Sensi WiFi thermostat packaging

Emerson Branded Sensi WiFi thermostat packaging

Emerson Branded Sensi WiFi thermostat packaging

Emerson Branded Sensi WiFi thermostat packaging

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19047
Status: Active
Sold By: Johnstone, Home Depot and Golden State FC stores and Heating ventilation and air conditioning (HVAC) equipment distributors nationwide from April 2014 through December 2016 for between about $90 and $150.
Manufactured In: China
Units Affected: About 135,000 (in addition, about 15,000 were sold in Canada)
Distributed To: Nationwide
Importer: White-Rodgers, of St. Louis, Mo., a division of Emerson Electric Co.
Contact: White-Rodgers toll-free at 888-847-8742 from 7 a.m. to 6 p.m. CT Monday through Friday or online at www.white-rodgers.com and click on “Emerson Branded Sensi Recall” at the lower left corner of the homepage for more information.
Agency Last Updated: December 12, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response