Approximately 13,500 pairs of Versailles and Lourdes model high-heeled shoes from White House | Black Market are being recalled. The four-inch heels on these shoes can become unstable, creating a significant risk that the wearer may trip or fall. These shoes were sold nationwide and online from August 2012 through October 2012 for about $120. Consumers can return the shoes for a full refund in the form of a merchandise card.
The structural integrity of the heels is compromised, which can cause them to wobble or collapse during use. This instability can lead to a sudden loss of balance and a fall, potentially resulting in injuries.
Consumers should immediately stop wearing the recalled shoes and return them to a White House | Black Market store to receive a merchandise card for the full purchase price of the shoes, or contact White House | Black Market to receive instructions for returning the shoes by mail.

Recalled White House | Black Market Versailles shoes

Recalled White House | Black Market Lourdes shoes
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response