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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Batteries & Chargers

Whistler Recalls Jump&Go Portable Jumpstart and Power Supply Units Due to Fire Hazard

Agency Publication Date: April 28, 2015
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Summary

Whistler is recalling approximately 10,400 Jump&Go Portable Jumpstart & Power Supply units because the lithium battery can overheat. There have been 45 reports of these devices melting or catching fire, including 18 fires that resulted in roughly $16,000 in property damage. The pocket-sized devices were sold in red, black, yellow, and pink and were available at retailers like Walmart and Radio Shack, and online through Amazon, from May 2014 through October 2014. Whistler is providing free replacement units to affected consumers.

Risk

The unit's internal lithium battery can overheat, causing the plastic casing to melt and potentially ignite. This poses a serious fire hazard that can lead to property damage or personal injury if the unit catches fire near flammable materials.

What You Should Do

  1. Immediately stop using and charging the recalled Jump&Go Portable Jumpstart & Power Supply unit.
  2. Check the back of the device, underneath the colored silicone boot, to see if your model is affected. Look for model numbers starting with WJS-3000.
  3. Identify the date code stamped directly on the case next to the label. Recalled units have date codes in YYYY/WW format ranging from 201404 through 201439.
  4. Confirm if your unit has a serial number on the operational label; units that have a serial number are NOT included in this recall.
  5. Contact Whistler toll-free at (855) 667-9081 from 9 a.m. to 5 p.m. CT Monday through Friday or visit www.whistlergroup.com and click on 'Safety Recall' at the bottom of the page to receive a free replacement and instructions for returning the recalled unit at no cost to you.
  6. Call the CPSC Hotline at 800-638-2772 for additional questions.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled unit and contact Whistler for a free replacement, including shipping to return the recalled unit.

Contact: Whistler toll-free at (855) 667-9081 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.whistlergroup.com and click on Safety Recall at the bottom of the page for more information.

Affected Products

Product: Jump&Go Portable Jumpstart & Power Supply 12V
Model:
WJS-3000
Lot Numbers:
201404
201405
201406
201407
201408
201409
201410
201411
201412
201413
201414
201415
201416
201417
201418
201419
201420
201421
201422
201423
201424
201425
201426
201427
201428
201429
201430
201431
201432
201433
201434
201435
201436
201437
201438
201439
Date Ranges: May 2014 to October 2014

Product Images

Recalled Whistler Jump&Go jumpstarter power supply

Recalled Whistler Jump&Go jumpstarter power supply

Model number and date code location on back

Model number and date code location on back

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15123
Status: Active
Sold By: Hammacher Schlemmer, Radio Shack, Walmart and other retail stores nationwide and online at Amazon.com, Sears.com and Staples.com from May 2014 to October 2014 for between $60 and $120.
Manufactured In: China
Units Affected: About 10,400
Distributed To: Nationwide
Importer: The Whistler Group, Inc., of Bentonville, Ark.
Contact: Whistler toll-free at (855) 667-9081 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.whistlergroup.com and click on Safety Recall at the bottom of the page for more information.
Agency Last Updated: April 28, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response