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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Small Appliances

Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns

Agency Publication Date: July 29, 2015
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Summary

Whirlpool has recalled about 33,000 Jenn-Air brand single and double wall ovens, as well as combination microwave/wall ovens. The extendable roller rack inside these ovens can unexpectedly disengage when it is fully extended, potentially causing hot food or the rack itself to fall. Whirlpool has received eight reports of these incidents, including one report of a second-degree burn injury to a consumer's arm and back. These ovens were sold in stainless steel, oiled bronze, black, and white finishes between March 2012 and June 2015 for between $2,500 and $5,000. Whirlpool is offering a free in-home inspection and repair to fix the issue.

Risk

The extendable roller rack can slip out of its tracks when fully extended, which can cause hot cookware to spill or the rack to drop, posing a serious burn hazard to anyone nearby.

What You Should Do

  1. Immediately stop using the extendable roller rack in your Jenn-Air oven.
  2. Identify if your oven is affected by checking the brand, model, and serial number. Look for the Jenn-Air logo in the lower right corner of the oven door.
  3. For single and double ovens, find the model and serial numbers under the control panel. For combination microwave ovens, look near the center vent of the lower oven.
  4. Check if your model number begins with JJW2, JJW3, JMW2, or JMW3 and if your serial number begins with the letter D or F.
  5. Verify your specific model and serial number against the complete recall list at http://repair.whirlpoolcorp.com.
  6. Contact Whirlpool Corporation toll-free at (877) 929-2029 from 8 a.m. to 8 p.m. Monday through Friday to schedule a free in-home inspection and repair.
  7. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.

Contact: Whirlpool Corporation toll-free at (877) 929-2029 from 8 a.m. to 8 p.m. Monday through Friday or online at www.whirlpoolcorp.com and click on Product Recall for more information.

Affected Products

Product: Jenn-Air Single Wall Oven
Model:
JJW2
JJW3
Lot Numbers:
Serial numbers beginning with D
Serial numbers beginning with F
Date Ranges: March 2012 through June 2015
Product: Jenn-Air Double Wall Oven
Model:
JJW2
JJW3
Lot Numbers:
Serial numbers beginning with D
Serial numbers beginning with F
Date Ranges: March 2012 through June 2015
Product: Jenn-Air Combination Microwave/Wall Oven
Model:
JMW2
JMW3
Lot Numbers:
Serial numbers beginning with D
Serial numbers beginning with F
Date Ranges: March 2012 through June 2015

Product Images

Extendable roller rack with handle (top)

Extendable roller rack with handle (top)

Single Wall Oven

Single Wall Oven

Double Wall Oven

Double Wall Oven

Combination Microwave Wall Oven

Combination Microwave Wall Oven

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15200
Status: Active
Manufacturer: Whirlpool Corporation, of Benton Harbor, Mich.
Sold By: Sears, Pacific Sales and other stores nationwide, and by wholesalers, including Ferguson Enterprises, and homebuilders from March 2012 through June 2015 for between $2,500 and $5,000.
Manufactured In: United States
Units Affected: About 33,000 (in addition, 8,000 were sold in Canada)
Distributed To: Nationwide
Contact: Whirlpool Corporation toll-free at (877) 929-2029 from 8 a.m. to 8 p.m. Monday through Friday or online at www.whirlpoolcorp.com and click on Product Recall for more information.
Agency Last Updated: September 29, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response