Whirlpool is recalling approximately 26,300 Whirlpool, KitchenAid, and JennAir brand glass cooktops because the surface elements can turn on by themselves. The company has received 133 reports of these cooktops activating on their own, resulting in 14 reports of heat damage, four fires, and two minor burn injuries. These units were sold at Lowe's, The Home Depot, Best Buy, and other home appliance stores between March 2017 and August 2019 for between $1,150 and $2,500. Whirlpool will provide a free installation of a replacement cooktop to affected consumers.
The cooktop elements can activate automatically without user input, posing a severe risk of fire if flammable materials are left on the surface or burn injuries if a consumer touches a unexpectedly hot element.
Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.
Recalled Whirlpool cooktop
Recalled KitchenAid cooktop
Recalled JennAir cooktop
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response