WHILL, INC. has recalled 7,009 battery-operated powered wheelchairs, including Model C2 and foldable Model F units. These devices were found to have a cyber vulnerability in their Bluetooth Low Energy (BLE) communication software that could potentially allow unauthorized access. Consumers are advised to contact their healthcare provider or the manufacturer for software update instructions and assistance.
A security weakness in the Bluetooth communication system could allow an unauthorized person to interfere with the device's wireless connectivity. This vulnerability was identified by the Cybersecurity and Infrastructure Security Agency (CISA) and requires a software update to prevent potential exploitation.
Software update and manufacturer contact
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: FDA iRES · Raw API Response
openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.