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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

2025 Gillig Low Floor Transit Buses Recalled for Wheelchair Restraint Defect

Agency Publication Date: December 16, 2025
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Summary

Gillig, LLC is recalling approximately 4 of its 2025 Low Floor transit buses that are equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors in these restraint systems may fail to lock properly, which prevents wheelchairs from being safely secured to the vehicle. Gillig will coordinate with the restraint manufacturer, Q'Straint, to replace the defective retractors at no cost to owners.

Risk

If a wheelchair is not properly secured, it can move or tip over while the bus is in motion or during sudden stops, significantly increasing the risk of injury to the wheelchair user and other passengers.

What You Should Do

  1. This recall involves 2025 Gillig Low Floor transit buses that are equipped with QRT-Deluxe and QRT-Max wheelchair restraint systems.
  2. Contact Gillig customer service at 1-800-735-1500 to confirm if your vehicle is affected and to schedule a free replacement of the wheelchair restraint retractors.
  3. Gillig is working directly with Q'Straint to perform the necessary repairs at no charge to vehicle owners.
  4. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls for additional information regarding recall 25V870.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of wheelchair restraint retractors.

How to: Gillig will work with Q'Straint to replace the retractors, free of charge. Owners may contact Gillig customer service at 1-800-735-1500.

Affected Products

Product: 2025 Gillig Low Floor
Variants: Equipped with QRT-Deluxe wheelchair restraints, Equipped with QRT-Max wheelchair restraints

Recall affects 4 units specifically equipped with certain Q'Straint retractor models.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V870000
Status: Active
Manufacturer: Gillig, LLC
Sold By: Gillig, LLC
Units Affected: 4 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: January 16, 2026
Distributed To: Nationwide
Agency Last Updated: January 22, 2026

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response