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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

2026-2027 Thomas Built Buses Saf-T-Liner C2 Recalled for Wheelchair Lock Defect

Agency Publication Date: December 9, 2025
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Summary

Daimler Trucks North America, LLC (DTNA) is recalling 2 units of the 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and the 2027 Thomas Built Buses Saf-T-Liner C2 transit buses. These vehicles are equipped with QRT-Deluxe or QRT-Max wheelchair restraints where the locking retractor may fail to function correctly. A dealer will inspect and replace the wheelchair restraint retractor as necessary, free of charge.

Risk

If the wheelchair restraint retractor fails to lock, a wheelchair cannot be properly secured to the vehicle. This can allow the wheelchair to move during transit, which significantly increases the risk of injury to the wheelchair occupant and other passengers.

What You Should Do

  1. This recall involves 2026 Thomas Built Buses Saf-T-Liner C2 Jouley and 2027 Thomas Built Buses Saf-T-Liner C2 transit buses equipped with QRT-Deluxe or QRT-Max wheelchair restraints.
  2. Contact an authorized Daimler Trucks North America (DTNA) dealer to schedule a free inspection and, if necessary, a replacement of the wheelchair restraint retractor.
  3. For further assistance, contact DTNA customer service at 1-800-547-0712. When calling, refer to DTNA recall number F1028.
  4. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional information regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Dealer inspection and retractor replacement.

How to: A dealer will inspect and replace the retractor, as necessary, free of charge.

Affected Products

Product: 2026 Thomas Built Buses Saf-T-Liner C2 Jouley
Variants: Transit Bus, Equipped with QRT-Deluxe or QRT-Max wheelchair restraint

Units equipped with QRT-Deluxe or QRT-Max wheelchair restraint.

Product: 2027 Thomas Built Buses Saf-T-Liner C2
Variants: Transit Bus, Equipped with QRT-Deluxe or QRT-Max wheelchair restraint

Units equipped with QRT-Deluxe or QRT-Max wheelchair restraint.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V850000
Status: Active
Manufacturer: Daimler Trucks North America, LLC
Sold By: authorized dealers
Units Affected: 2 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: February 5, 2026
Distributed To: Nationwide
Manufacturer Recall #: F1028
Agency Last Updated: February 10, 2026

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response