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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

2021-2026 Chrysler, Toyota, and Honda Vehicles Recalled for Unlocking Retractors

Agency Publication Date: October 31, 2025
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Summary

Braun Corporation is recalling approximately 2,810 modified 2021-2025 Chrysler Pacifica, 2022-2025 Toyota Sienna, and 2022-2026 Honda Odyssey vehicles. These vehicles are equipped with wheelchair restraint retractors that may fail to lock, which prevents the wheelchair from being properly secured. Dealers will inspect and replace the retractors as necessary at no cost to the owner.

Risk

If the retractor fails to lock, a wheelchair can move unexpectedly during transit or a crash. This increases the risk of serious injury to the wheelchair occupant and other passengers in the vehicle.

What You Should Do

  1. This recall involves Braun Corporation wheelchair-accessible conversions of the 2021-2025 Chrysler Pacifica, 2022-2025 Toyota Sienna, and 2022-2026 Honda Odyssey vehicles equipped with wheelchair restraint retractors.
  2. Contact an authorized dealer to schedule a free inspection and, if necessary, a replacement of the wheelchair restraint retractors.
  3. For further information, contact Q'Straint customer service at 1-800-987-9987 or Braun's customer service at 1-800-488-0359.
  4. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls for additional information.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and replacement of wheelchair restraint retractors.

How to: Dealers will inspect and replace the retractors as necessary, free of charge.

Affected Products

Product: 2021-2025 Chrysler Pacifica

Equipped with wheelchair restraint retractors

Product: 2022-2025 Toyota Sienna

Equipped with wheelchair restraint retractors

Product: 2022-2026 Honda Odyssey

Equipped with wheelchair restraint retractors

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V759000
Status: Active
Manufacturer: Braun Corporation
Sold By: Braun Corporation authorized dealers
Units Affected: 2,810 vehicles(2% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: December 23, 2025
Distributed To: Nationwide
Agency Last Updated: January 6, 2026

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response