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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Other/Hazardous Materials

Western Gas Recalls to Inspect Propane Gas Due To Fire and Burn Hazards

Agency Publication Date: December 28, 2017
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Summary

Western Gas Partners LP is recalling approximately 45.7 million gallons of propane (LP) gas because it may not contain enough odorant to alert consumers to a gas leak. This recall includes propane delivered to residential storage tanks and propane sold in portable cylinders for use with barbeques, stoves, and recreational vehicles. Propane sold or delivered between April 2015 and October 2017 is affected, unless the tanks were inspected or refilled after November 2017. Western Gas is offering free inspections and will replace or add odorant to any propane found to be under-odorized.

Risk

The lack of sufficient odorant means consumers may not be able to smell a gas leak, which can lead to fires, explosions, and thermal burn hazards. While no injuries have been reported, the inability to detect a leak poses a significant safety risk.

What You Should Do

  1. Identify if your propane is affected by checking if it was delivered to your storage tank or purchased in a portable cylinder between April 2015 and October 2017 in Colorado, Montana, Nebraska, South Dakota, or Wyoming.
  2. Do not attempt to test the propane or check for odorant levels yourself.
  3. If you have a large storage tank, immediately contact your gas supplier or Western Gas at 833-444-1451 to arrange for a free inspection; if the gas is under-odorized, they will provide additional odorant or a replacement.
  4. If you have a portable cylinder (used for grills or RVs), contact your retailer or the Western Gas hotline at 833-444-1451 to determine if it is affected and return it to the retailer for a free replacement if necessary.
  5. If you smell even a faint odor of gas or suspect a leak, immediately leave the building or area. Do not light matches, turn on lights, or use any electrical switches. Call 911 or your gas supplier from a neighbor's phone.
  6. For more information, contact Western Gas at 833-444-1451 from 9 a.m. to 5 p.m. MT Monday through Friday, email info@propaneawareness.com, or visit www.propaneawareness.com.
  7. Contact the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

📋Replace, Repair

Consumers should not attempt to test the propane themselves. Instead, consumers who have propane delivered to storage tanks should immediately contact their supplier or Western Gas to determine whether their propane is affected and arrange for a free inspection. If the inspection confirms the propane contains insufficient levels of odorant, Western Gas will promptly arrange for additional odorization or replacement of the under-odorized propane. Consumers who have purchased a portable cylinder should contact the retailer or the Western Gas hotline to determine whether their propane may be affected and if so, return the cylinder to the retailer for a replacement. If consumers do smell even a faint odor of gas or a gas leak, they should immediately leave the building and call 911 or their gas supplier from a neighbor’s phone. Do not light a match, turn on a light or switch on anything electrical.

Contact: Western Gas toll-free at 833-444-1451 from 9 a.m. to 5 p.m. MT Monday through Friday, email at info@propaneawareness.com or online at www.propaneawareness.com.

Affected Products

Product: Propane (LP) Gas (Portable Cylinders)
Date Ranges: April 2015 through October 2017
Product: Propane (LP) Gas (Storage Tank Delivery)
Date Ranges: April 2015 through October 2017

Product Images

Example of a typical portable cylinder

Example of a typical portable cylinder

Example of a typical small storage tank

Example of a typical small storage tank

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18073
Status: Active
Manufacturer: Western Gas Partners LP, of The Woodlands, Texas
Sold By: Distributed in Colorado, Montana, Nebraska, South Dakota and Wyoming, delivered by various companies and sold by various retailers from April 2015 through October 2017.
Manufactured In: United States
Units Affected: About 45.7 million gallons
Distributed To: Nationwide
Contact: Western Gas toll-free at 833-444-1451 from 9 a.m. to 5 p.m. MT Monday through Friday, email at info@propaneawareness.com or online at www.propaneawareness.com.
Agency Last Updated: December 28, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response