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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Kitchen & Dining

West Elm Recalls Bar Stools Due to Fall Hazard; Sold Exclusively at West Elm

Agency Publication Date: January 19, 2016
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Summary

West Elm is recalling approximately 6,000 Saddle bar and counter stools because the solid wood legs can break during use. There have been six reports of the stools breaking, including one reported injury. The stools were sold in four upholstery options—elephant leather, crosshatch steel/ivory, slate chevron, and iron basketweave—and were available nationwide at West Elm stores and online between July 2013 and November 2015. West Elm is providing a full refund for all affected units.

Risk

The structural integrity of the stool legs is insufficient, which can cause them to snap or break while a person is seated, leading to a sudden fall and potential injury.

What You Should Do

  1. Immediately stop using the recalled Saddle bar and counter stools to avoid the risk of falling.
  2. Check the bottom of the stool seat, your original sales receipt, or the product box for the SKU number to confirm if your stool is affected. Recalled SKUs include 652164, 655472, 1220763, 1235506, 1425487, 1591601, 1699289, 1700749, 1795665, 1795566, 4737185, 4737318, 8447229, 8447476, 9082843, and 9087271.
  3. Contact West Elm toll-free at 844-824-8911 from 7 a.m. to midnight ET daily for instructions on how to return the stools for a full refund.
  4. You can also visit www.westelm.com and click on 'Safety Recalls' under the 'About Us' section at the bottom of the page for more information.
  5. For further assistance or additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled stools and contact West Elm for information on returning the stools for a full refund. West Elm is contacting known customers directly.

Contact: West Elm toll-free at 844-824-8911 from 7 a.m. to midnight ET daily or online at www.westelm.com and click on "Safety Recalls" under the "About Us" at the bottom of the page.

Affected Products

Product: Saddle Counter Stool (Elephant Leather)
Model:
SKU 652164
SKU 4737318
Date Ranges: July 2013 - November 2015
Product: Saddle Bar Stool (Elephant Leather)
Model:
SKU 655472
SKU 4737185
Date Ranges: July 2013 - November 2015
Product: Saddle Bar Stool (Iron Basketweave)
Model:
SKU 1220763
SKU 1235506
Date Ranges: July 2013 - November 2015
Product: Saddle Counter Stool (Iron Basketweave)
Model:
SKU 1425487
SKU 1591601
Date Ranges: July 2013 - November 2015
Product: Saddle Counter Stool (Slate Chevron)
Model:
SKU 1699289
SKU 1795566
Date Ranges: July 2013 - November 2015
Product: Saddle Bar Stool (Slate Chevron)
Model:
SKU 1700749
SKU 1795665
Date Ranges: July 2013 - November 2015
Product: Saddle Counter Stool (Crosshatch Steel/Ivory)
Model:
SKU 8447229
SKU 9087271
Date Ranges: July 2013 - November 2015
Product: Saddle Bar Stool (Crosshatch Steel/Ivory)
Model:
SKU 8447476
SKU 9082843
Date Ranges: July 2013 - November 2015

Product Images

Saddle Counter Stool with Elephant Leather

Saddle Counter Stool with Elephant Leather

Saddle Bar Stool with Iron Basketweave Upholstery

Saddle Bar Stool with Iron Basketweave Upholstery

Saddle Bar Stool with Slate Chevron Upholstery

Saddle Bar Stool with Slate Chevron Upholstery

Saddle Counter Stool with Crosshatch Steel/Ivory Upholstery

Saddle Counter Stool with Crosshatch Steel/Ivory Upholstery

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16077
Status: Active
Sold By: West Elm stores, online at www.westelm.com and the West Elm catalogue nationwide from July 2013 through November 2015 for between $370 and $500 for single stools and between $740 and $1,000 for a set of two.
Manufactured In: China
Units Affected: About 6,000 (in addition, about 100 were sold in Canada)
Distributed To: Nationwide
Importer: West Elm, a division of Williams-Sonoma, Inc., of San Francisco
Contact: West Elm toll-free at 844-824-8911 from 7 a.m. to midnight ET daily or online at www.westelm.com and click on "Safety Recalls" under the "About Us" at the bottom of the page.
Agency Last Updated: January 19, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response