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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Tools & Hardware/Ladders & Scaffolding

Werner Recalls Aluminum Ladders Due to Fall Hazard

Agency Publication Date: June 20, 2018
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Summary

Werner is recalling about 78,000 Multi-Purpose Telescoping Aluminum Ladders because they can break during use, which may cause a user to fall. There has been one reported incident where a ladder broke, resulting in an injury to a consumer's side and elbow. These versatile ladders were sold at Home Depot and Lowe's stores nationwide from April 2018 through May 2018. Consumers should immediately stop using these ladders and return them to the store where they were purchased for a full refund.

Risk

The structural integrity of the ladder can fail while a person is standing on it, causing the ladder to break and posing a serious risk of falling and sustaining impact injuries.

What You Should Do

  1. Immediately stop using the recalled aluminum telescoping ladder.
  2. Check the side rail of your ladder for the model number to see if it is MT-IAA-13A, MT-IAA-17A, MT-IAA-22A, MT-IAA-26, or MT-IAA-26A.
  3. Locate the date code stamped on the inside of the outer leg, beneath the bottom step; for model MT-IAA-13A, check for date codes 121744XX or 011844XX.
  4. Return the affected ladder to any Home Depot or Lowe's store to receive a full refund.
  5. Contact Werner toll-free at 888-523-3370 from 8 a.m. to 6 p.m. ET Monday through Friday, email customercare@wernerladder.com, or visit www.wernerco.com and click on “News, Events & Recalls” for more information.
  6. For additional questions, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled ladders and return the ladder to the store of purchase to receive a full refund.

Contact: Werner toll-free at 888-523-3370 from 8 a.m. to 6 p.m. ET Monday through Friday, email at customercare@wernerladder.com or online at www.wernerco.com and click on “News, Events & Recalls” located at the top of the page.

Affected Products

Product: Werner Multi-Purpose Telescoping Aluminum Ladder (13 feet)
Model:
MT-IAA-13A
Lot Numbers:
121744XX
011844XX
Date Ranges: April 2018 - May 2018
Product: Werner Multi-Purpose Telescoping Aluminum Ladder (17 feet)
Model:
MT-IAA-17A
Date Ranges: April 2018 - May 2018
Product: Werner Multi-Purpose Telescoping Aluminum Ladder (22 feet)
Model:
MT-IAA-22A
Date Ranges: April 2018 - May 2018
Product: Werner Multi-Purpose Telescoping Aluminum Ladder (26 feet)
Model:
MT-IAA-26
MT-IAA-26A
Date Ranges: April 2018 - May 2018

Product Images

Recalled Multi-Purpose Telescoping Aluminum Ladder-Model MT-IAA-13A

Recalled Multi-Purpose Telescoping Aluminum Ladder-Model MT-IAA-13A

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18179
Status: Active
Sold By: Home Depot and Lowe's stores nationwide from April 2018 through May 2018 for between $180 and $275.
Manufactured In: China
Units Affected: About 78,000
Distributed To: Nationwide
Importer: Werner Co, of Greenville, Pa.
Contact: Werner toll-free at 888-523-3370 from 8 a.m. to 6 p.m. ET Monday through Friday, email at customercare@wernerladder.com or online at www.wernerco.com and click on “News, Events & Recalls” located at the top of the page.
Agency Last Updated: June 20, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response