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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Tools & Hardware/Ladders & Scaffolding

Werner Multi-Max Pro Multi-Purpose Ladders Recalled for Fall Hazard

Agency Publication Date: August 14, 2025
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Summary

Werner is recalling approximately 122,250 Multi-Max Pro 20-foot and 24-foot multi-purpose ladders because the locking mechanism can jam and fail to lock completely. These silver ladders feature a blue top, a blue side label with the model number ALMP-20IAA or ALMP-24IAA, and a long black rope in the back. There have been 18 reports of falls, including 14 injuries involving head trauma and broken bones. Consumers should stop using the ladders immediately and contact Werner for disposal instructions and a full refund in the form of a check.

Risk

The ladder's locking mechanism can jam, preventing it from securing properly and causing it to collapse or shift while in use. This has resulted in 18 falls and 14 serious injuries, including head injuries and fractures to the wrist, leg, and ribs.

What You Should Do

  1. This recall affects silver Werner Multi-Max Pro multi-purpose ladders in 20-foot (model ALMP-20IAA, UPC 051751143171) and 24-foot (model ALMP-24IAA, UPC 051751143188) sizes, identifiable by their blue tops and a blue side label featuring the "Werner" logo next to the product name.
  2. Stop using the recalled ladder immediately to prevent potential injury from a fall.
  3. Contact Werner at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email ladder@realtimeresults.net, or register online at http://www.wernerco.com/recalls to receive specific instructions on how to safely dispose of the ladder.
  4. Once you have completed the disposal process as directed by Werner, the company will issue a full refund check to you.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.

Contact: Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at ladder@realtimeresults.net, or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.

Affected Products

Product: Werner Multi-Max Pro Multi-Purpose Ladder (20-foot)
Variants: 20-foot, Silver with Blue Top
Model:
ALMP-20IAA
UPC Codes:
051751143171
Date Ranges: Sold November 2021 through February 2024

The ladder features a long black rope in the back section and a blue label on the side rail.

Product: Werner Multi-Max Pro Multi-Purpose Ladder (24-foot)
Variants: 24-foot, Silver with Blue Top
Model:
ALMP-24IAA
UPC Codes:
051751143188
Date Ranges: Sold November 2021 through February 2024

The ladder features a long black rope in the back section and a blue label on the side rail.

Product Images

Recalled Werner 20โ€™ and 24โ€™ Multi-Max Pro Multi-Purpose Ladder with location of product label and attached black rope

Recalled Werner 20โ€™ and 24โ€™ Multi-Max Pro Multi-Purpose Ladder with location of product label and attached black rope

Recalled Werner 20โ€™ and 24โ€™ Multi-Max Pro Multi-Purpose Ladder label

Recalled Werner 20โ€™ and 24โ€™ Multi-Max Pro Multi-Purpose Ladder label

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25431
Status: Active
Sold By: Home Depot; HomeDepot.com
Manufactured In: China
Units Affected: About 122,250
Distributed To: Nationwide
Importer: Werner Co., of Itasca, Illinois
Contact: Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at ladder@realtimeresults.net, or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.
Agency Last Updated: August 14, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response