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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicles/Commercial Vehicles

Nova Bus (US) Inc.: 2021 LFS Buses Recalled Due to Weld Failure and Door Opening Risk

Agency Publication Date: June 17, 2024
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Summary

Nova Bus (US) Inc. is recalling 7 of its 2021 LFS buses because structural welds within the door mechanism may fail. This failure allows the rotary plate to separate from the door operator, which could cause the passenger door to open unexpectedly while the bus is moving. Nova Bus will replace the door operator assembly entirely free of charge to resolve this safety issue.

Risk

If the weld fails and the door operator separates, the passenger door can swing open while the bus is in motion. This creates an immediate fall hazard for passengers and significantly increases the risk of injury for anyone near the doorway.

What You Should Do

  1. Identify if your fleet includes 2021 Nova Bus LFS models affected by recall number CR5612.
  2. Contact Nova Bus customer service at 1-800-350-6682 to schedule a free replacement of the door operator assembly.
  3. Refer to the owner notification letters mailed on August 12, 2024, for specific vehicle identification details and service instructions.
  4. For additional information or to check your vehicle's status, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Replacement of the door operator assembly.

How to: Contact Nova Bus customer service at 1-800-350-6682 to arrange for a free replacement of the door operator assembly.

Affected Products

Product: 2021 Nova Bus LFS

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V449000
Status: Active
Manufacturer: Nova Bus (US) Inc.
Sold By: authorized dealers
Units Affected: 7 vehicles(7% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: August 12, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: CR5612
Agency Last Updated: August 14, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response