Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskCPSC
Outdoor & Sports/Swimming & Water

Watkins Manufacturing and Therm Products Recall Spas Due to Fire Hazard

Agency Publication Date: June 28, 2012
Share:
Sign in to monitor this recall

Summary

Approximately 5,600 Hot Spring Spas and Limelight Hot Tubs brand spas installed with Therm Products No-Fault water heaters are being recalled because a loose internal electrical connection can cause the heater to overheat and ignite. Watkins Manufacturing has received 31 reports of these heaters overheating, including five instances that resulted in fires. The affected units include 11 specific models manufactured between March and December 2011 and sold by independent dealers nationwide for between $6,000 and $12,000. Consumers should immediately stop using these spas and contact the manufacturer for a free replacement heater and professional installation.

Risk

A loose internal electrical connection within the spa heater can cause the unit to overheat and catch fire, posing a significant fire hazard to the home and occupants. There have been five reported fires associated with this defect.

What You Should Do

  1. Locate the identification label within the spa's equipment compartment, which is found behind a removable panel on the side of the spa.
  2. Check the label for the model name and the seven to 10 character alpha-numeric serial code. This recall affects the following models: Aria, Envoy, Flair, Glow, Grandee, Jetsetter, Prodigy, Pulse, Sovereign, Vanguard, and Vista.
  3. Verify the serial code for the characters '2N', '3N', or '4N' (for example: xxx2N#### or xxx4N####) which indicates the spa was manufactured during the affected 2011 timeframe.
  4. Immediately stop using the recalled spa and shut off all power to the unit following the instructions in your owner's manual.
  5. Contact the Watkins-Therm Products Response Hotline at 855-226-1314 or your local Watkins Manufacturing spa dealer to schedule a free replacement heater installation by a service technician.
  6. Visit www.thermproducts.com or www.hotspring.com for additional information regarding this recall.
  7. Call the CPSC Hotline at 800-638-2772 for further consumer safety questions.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled spas and shut off power to the spa unit, following instructions provided in the owner's manual or by the Watkins-Therm Products Response Hotline. Consumers should contact the Watkins-Therm Products Response Hotline or their Watkins Manufacturing spa dealer for a free replacement heater and installation by a service technician. Watkins Manufacturing spa dealers are also contacting all affected owners to schedule the free installation of a replacement heater.

Contact: For more information, contact the Watkins-Therm Products Response Hotline at (855) 226-1314 anytime, or visit the Therm Products' website at www.thermproducts.com or the Watkins Manufacturing website at www.hotspring.com

Affected Products

Product: Hot Spring Spas and Limelight Hot Tubs (Aria Model)
Model:
Aria
Lot Numbers:
2N
3N
4N
Date Ranges: Installed since October 2011, Sold March 2011 - March 2012
Product: Hot Spring Spas and Limelight Hot Tubs (Envoy Model)
Model:
Envoy
Lot Numbers:
2N
3N
4N
Date Ranges: Installed since October 2011, Sold March 2011 - March 2012
Product: Hot Spring Spas and Limelight Hot Tubs (Flair Model)
Model:
Flair
Lot Numbers:
2N
3N
4N
Date Ranges: Installed since October 2011, Sold March 2011 - March 2012
Product: Hot Spring Spas and Limelight Hot Tubs (Glow Model)
Model:
Glow
Lot Numbers:
2N
3N
4N
Date Ranges: Installed since October 2011, Sold March 2011 - March 2012
Product: Hot Spring Spas and Limelight Hot Tubs (Grandee Model)
Model:
Grandee
Lot Numbers:
2N
3N
4N
Date Ranges: Installed since October 2011, Sold March 2011 - March 2012
Product: Hot Spring Spas and Limelight Hot Tubs (Jetsetter Model)
Model:
Jetsetter
Lot Numbers:
2N
3N
4N
Date Ranges: Installed since October 2011, Sold March 2011 - March 2012
Product: Hot Spring Spas and Limelight Hot Tubs (Prodigy Model)
Model:
Prodigy
Lot Numbers:
2N
3N
4N
Date Ranges: Installed since October 2011, Sold March 2011 - March 2012
Product: Hot Spring Spas and Limelight Hot Tubs (Pulse Model)
Model:
Pulse
Lot Numbers:
2N
3N
4N
Date Ranges: Installed since October 2011, Sold March 2011 - March 2012
Product: Hot Spring Spas and Limelight Hot Tubs (Sovereign Model)
Model:
Sovereign
Lot Numbers:
2N
3N
4N
Date Ranges: Installed since October 2011, Sold March 2011 - March 2012
Product: Hot Spring Spas and Limelight Hot Tubs (Vanguard Model)
Model:
Vanguard
Lot Numbers:
2N
3N
4N
Date Ranges: Installed since October 2011, Sold March 2011 - March 2012
Product: Hot Spring Spas and Limelight Hot Tubs (Vista Model)
Model:
Vista
Lot Numbers:
2N
3N
4N
Date Ranges: Installed since October 2011, Sold March 2011 - March 2012

Product Images

Spa model name and serial code label

Spa model name and serial code label

Therm Products No-Fault Water Heater

Therm Products No-Fault Water Heater

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 12211
Status: Active
Manufacturer: Spa Manufacturer: Watkins Manufacturing Corp., dba Hot Spring Spas and Limelight Hot Tubs, of Vista, Calif.; Heater Manufacturer: Therm Products, a division of Caldesso LLC, of San Bernardino, Calif.
Sold By: Independent spa dealers nationwide from March 2011 to March 2012 for between $6,000 and $12,000.
Manufactured In: United States
Units Affected: About 5,600
Distributed To: Nationwide
Contact: For more information, contact the Watkins-Therm Products Response Hotline at (855) 226-1314 anytime, or visit the Therm Products' website at www.thermproducts.com or the Watkins Manufacturing website at www.hotspring.com
Agency Last Updated: May 4, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response