Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskCPSC
Kitchen & Cookware/Small Appliances

Waterlogic Recalls Water Cooling, Heating Systems Due to Fire Hazard

Agency Publication Date: September 17, 2013
Share:
Sign in to monitor this recall

Summary

Waterlogic has recalled approximately 48,000 chiller-based water filtration systems because the hot water tank can fail and cause the unit to overheat. There have been 16 reports of fire and smoke within these dispensers, which provide hot and cold water for homes and workplaces. The affected units were sold and leased under brands like AquaMark, Coolersmart, Culligan, Innowave, Waterlogic, and Xstream Water between January 2005 and December 2008. Waterlogic is providing free repairs through its distributors and dealers.

Risk

The hot water tank inside the unit can stop functioning properly, leading to internal overheating. This defect creates a fire hazard within the machine, as evidenced by 16 reported incidents involving fire and smoke.

What You Should Do

  1. Check the front of your water dispenser for the brand names AquaMark, Coolersmart, Culligan, Innowave, Waterlogic, or Xstream Water.
  2. Locate the serial number on the label on the back of the machine to see if it matches the affected ranges (e.g., AquaMark, Culligan, Innowave, and Waterlogic units starting with 2105A-2708L, 3105A-3608L, 6105A-6908L, or 7105A-7908L).
  3. For Coolersmart units, check for serial numbers starting with Y1G07C-Y1G08C, Y1W07C-Y1W08E, Y3G07E-Y3G08C, or Y3W07E-Y3W08B.
  4. For Xstream Water units, verify if your specific serial number matches the extensive list provided in the recall notice (e.g., XFT050603009, XMT050804008, and others).
  5. If your unit is affected, contact Waterlogic Commercial Products toll-free at (855) 905-2002 from 9 a.m. to 5 p.m. CT Monday through Friday to arrange for a free repair if you have not already been contacted by your distributor.
  6. Visit www.waterlogic.us and click on 'Maintenance and Service' then 'Voluntary Recall' for additional information and to verify your serial number.
  7. For further questions or to report a safety concern, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ”งFree Repair

Waterlogic is contacting its distributors and providing a list of affected units and all technical instructions and necessary parts for repairing the units. Consumers who have not been contacted by their distributer for a free repair should contact Waterlogic.

Contact: Waterlogic Commercial Products toll-free at (855) 905-2002 from 9 a.m. to 5 p.m. CT Monday through Friday, or visit the website at www.waterlogic.us and click on the "Maintenance and Service" link to find the "Voluntary Recall" link for more information.

Affected Products

Product: Waterlogic Chiller-based water filtration systems (18, 40, and 48 inches)
Lot Numbers:
AquaMark/Culligan/Innowave/Waterlogic: 2105A through 2708L
AquaMark/Culligan/Innowave/Waterlogic: 3105A through 3608L
AquaMark/Culligan/Innowave/Waterlogic: 6105A through 6908L
AquaMark/Culligan/Innowave/Waterlogic: 7105A through 7908L
Coolersmart: Y1G07C through Y1G07L
Coolersmart: Y1G08A through Y1G08C
Coolersmart: Y1W07C through Y1W07L
Coolersmart: Y1W08C through Y1W08E
Coolersmart: Y3G07E through Y3G07I
Coolersmart: Y3G08D through Y3G08C
Coolersmart: Y3W07E through Y3W07I
Coolersmart: Y3W08B
Xstream Water: XFT050603009 through XMT080817084 (Specific list in description)
Date Ranges: Sold between January 2005 and December 2008

Product Images

Chiller RF - Innowave

Chiller RF - Innowave

Chiller Innowave Black

Chiller Innowave Black

Chiller Mini - Innowave

Chiller Mini - Innowave

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13287
Status: Active
Manufacturer: Waterlogic Manufacturing China
Sold By: Distributors and dealers, including AquaPure Water Systems, Culligan, CWC, Farmer Brothers, Filterfresh, First Choice Services and others selling water and coffee systems nationwide from January 2005 to December 2008 for approximately $500 to $1500. The units are sold to dealers and leased to consumers.
Distributor: Waterlogic Commercial Products, LLC, of Omaha, Neb.
Manufactured In: China
Units Affected: About 48,000
Distributed To: Nationwide
Contact: Waterlogic Commercial Products toll-free at (855) 905-2002 from 9 a.m. to 5 p.m. CT Monday through Friday, or visit the website at www.waterlogic.us and click on the "Maintenance and Service" link to find the "Voluntary Recall" link for more information.
Agency Last Updated: April 27, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response