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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Medications & Supplements/Over-the-Counter

Walgreens Pain and Itch Relief Cream Recalled by Natureplex Due to Failure to Meet Child Resistant Closure Requirement

Agency Publication Date: January 30, 2018
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Summary

Natureplex LLC has recalled approximately 74,000 units of Well at Walgreens Maximum Strength Pain and Itch Relief Cream (4% Lidocaine) because the packaging is not child-resistant as required by federal law. The cream contains lidocaine, which can cause serious poisoning if ingested by young children. These products were sold at Walgreens stores and online from March 2017 through November 2017. Consumers should immediately move the cream out of reach of children and return it to any Walgreens for a full refund.

Risk

The product's cap does not meet child-resistant safety standards, allowing young children to easily open the tube. This poses a poisoning risk because the cream contains lidocaine, which can be toxic if swallowed or applied inappropriately to a child.

What You Should Do

  1. Immediately check your medicine cabinet for orange tubes of 'Well at Walgreens' Pain and Itch Relief Cream (4% Lidocaine) in 2-ounce (56.7 gram) sizes.
  2. Verify the UPC bar code on the back of the packaging matches 3 11917 18962 8.
  3. If you have the recalled product, move it immediately to a location that is high and out of the sight and reach of children.
  4. Return the recalled cream to any Walgreens store to receive a full refund.
  5. Contact Natureplex toll-free at 866-323-0107 from 9 a.m. to 5 p.m. CT, Monday through Friday, or visit www.natureplex.com and click on 'Product Safety Recall' for more information.
  6. Call the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately place the recalled pain and itch relief cream out of the reach of children and return it to Walgreens for a full refund.

Contact: Natureplex toll-free at 866-323-0107 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.natureplex.com and click on Product Safety Recall for more information.

Affected Products

Product: Well at Walgreens Pain and Itch Relief Cream (2 oz / 56.7 g)
UPC Codes:
311917189628
Date Ranges: Sold March 2017 through November 2017

Product Images

Recalled Well at Walgreens Pain and Itch Relief Cream with 4% Lidocaine

Recalled Well at Walgreens Pain and Itch Relief Cream with 4% Lidocaine

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18086
Status: Active
Manufacturer: Natureplex LLC, of Olive Branch, Mass.
Sold By: Walgreens stores nationwide and online at www.walgreens.com from March 2017 through November 2017 for about $7.
Distributor: Walgreens, of Deerfield, Ill.
Manufactured In: United States
Units Affected: About 74,000
Distributed To: Nationwide
Contact: Natureplex toll-free at 866-323-0107 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.natureplex.com and click on Product Safety Recall for more information.
Agency Last Updated: January 30, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response