This recall involves approximately 24,000 VIVI brand 36-volt lithium-ion rechargeable batteries sold with 15 different models of VIVI e-bikes. The batteries can overheat, posing fire and burn hazards that could result in serious injury or death. VIVI has received 14 reports of batteries overheating, including three reports of fires, although no injuries have been reported. These e-bikes were sold online through major retailers including Amazon, Walmart, and eBay between December 2020 and November 2023 for between $365 and $950.
The recalled lithium-ion batteries can overheat during use or charging, which can lead to smoke and fire. This defect poses a risk of burn injuries and property damage. VIVI has identified 14 instances of overheating and three resulting fires.
Consumers should immediately stop using e-bikes with the recalled lithium-ion batteries and contact VIVI to receive a free replacement battery and battery charger. Consumers must dispose of the recalled battery at a household hazardous waste (HHW) collection center or follow the instructions of their municipality and confirm that this was done by sending an email to vivirecall@163.com. Note: Do not throw the recalled lithium-ion battery in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal HHW collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to an HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it doesn't, contact your municipality for further guidance.
E-bike model information is on sales documentation and certain bicycle frames. Battery model information is on the battery itself.
Affected VIVI e-bike model number C26
Affected VIVI e-bike model number MT20
Affected VIVI e-bike model number Z3
Affected VIVI e-bike model number M026SH
Affected VIVI e-bike model number H6
Affected VIVI e-bike model number H7
Affected VIVI e-bike model number MT26H
Affected VIVI e-bike model number 26LGB
Affected VIVI e-bike model number M026TGB
Affected VIVI e-bike model number MT26G
Affected VIVI e-bike model number FM20
Affected VIVI e-bike model number F20
Affected VIVI e-bike model number S3
Affected VIVI e-bike model number Z1
Affected VIVI e-bike model number Z2
Affected VIVI e-bike models label (located on the frame of e-bikes sold in 2022 and after)
Recalled VIVI e-bike 36-volt lithium-ion battery number label (located on the top or bottom of the battery casing depending on the battery model)
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response