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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Low RiskFDA Vet
Pets & Animals/Pet Medications

Virbac Inc: Pyoben and Hexadene Medicated Shampoos Recalled for Mislabeling

Agency Publication Date: December 1, 2010
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Summary

Virbac Inc. is recalling Pyoben Medicated Shampoo and Hexadene Medicated Shampoo, used for dogs, cats, and horses, because some bottles were mislabeled as containing the wrong type of medicated shampoo. Approximately 7,332 bottles of Hexadene and an unknown number of Pyoben bottles are affected by this error. The recall was initiated after it was discovered that the products, which contain different active ingredients (benzoyl peroxide versus chlorhexidine), could be confused by pet owners and veterinarians. These products were distributed to veterinary drug distributors nationwide.

Risk

Mislabeled shampoo may result in a pet receiving the wrong medication for their skin condition, which could lead to ineffective treatment or an adverse reaction to the incorrect active ingredient. No specific injuries or incidents have been reported in the provided data.

What You Should Do

  1. Check your pet's shampoo bottles for Virbac Animal Health Pyoben Medicated Shampoo (16-fl. oz., NDC 51311-012-16) or Hexadene Medicated Shampoo (16-fl. oz., NDC 51311-070-16).
  2. Verify the labeling on the 16-fl. oz. bottles against the NDC numbers and product descriptions to ensure the contents match the label.
  3. Immediately stop using any shampoo that appears to be mislabeled or if you are unsure of the bottle's contents.
  4. Contact your veterinarian or healthcare provider for guidance regarding your pet's treatment and to report any adverse skin reactions.
  5. Return any unused or mislabeled product to the pharmacy or veterinary clinic where it was purchased for a refund.
  6. Contact the manufacturer, Virbac Inc., for further instructions at their Bridgeton, Missouri location.
  7. For additional questions, contact the FDA Center for Veterinary Medicine at 1-240-402-7002.

Your Remedy Options

๐Ÿ’ฐFull Refund

Pet medication mislabeling remedy

How to: Contact your healthcare provider or pharmacist for guidance. Return any unused product to the pharmacy for a refund

Affected Products

Product: Virbac Animal Health Pyoben Medicated Shampoo for Dogs, Cats and Horses (16-fl. oz.)
Model:
NDC 51311-012-16
Recall #: V-093-2011
Product: Virbac Animal Health Hexadene Medicated Shampoo for Dogs, Cats and Horses (16-fl. oz.)
Model:
NDC 51311-070-16
Recall #: V-094-2011

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 56961
Status: Resolved
Manufacturer: Virbac Inc
Sold By: vet drug distributors
Manufactured In: United States
Units Affected: 2 products (Unknown number of bottles mislabeled; 7,332 bottles)
Distributed To: Nationwide

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response