Question 1

Is Medication Mardel biospheres Maracide for Ick, Velvet, and other external Parasites.  Contents 2 fl. oz. (59mL) and Fish Care Guide.  Virbac Animal Health.  Active Ingredients:  Malachite green, Chitosan. recalled?

Accepted Answer

Virbac AH, Inc. is recalling approximately 19,366 units of Mardel aquarium medications because the products were packaged with labeling intended for a different medication. This recall affects 14,470 units of Mardel biospheres Maracide (2 fl. oz.) and 4,896 units of Mardel Maroxy (2 fl. oz.). Because the labels do not match the contents, aquarium owners may inadvertently use the wrong chemicals, which can harm fish or fail to treat the intended condition. Consumers who have these products should check their labeling and contact their aquarium supplier or veterinarian for guidance.

Question 2

What should I do?

Accepted Answer

Identify if you have the affected products: Mardel biospheres Maracide (2 fl. oz./59mL) used for parasites, or Mardel Maroxy (2 fl. oz./59mL) used for fungal infections. Check the recall numbers to confirm your product is affected: Maracide is listed under recall number V-001-6, and Maroxy is listed under recall number V-002-6. Immediately stop using the product if the labeling appears incorrect or if you suspect the package contains a different medication than what is described on the outer label. Contact your veterinarian or the healthcare professional who provided the medication for guidance on alternative treatments and to report any adverse effects on your fish. Return any unused product to the place of purchase for a refund and contact Virbac AH, Inc. at their Fort Worth, Texas location for further instructions. For additional questions, contact the FDA Center for Veterinary Medicine at 240-402-7002.

Question 3

How do I get a refund or replacement?

Accepted Answer

Contact your healthcare provider or pharmacist for guidance. Return any unused product to the pharmacy for a refund

Virbac AH, Inc: Mardel Maracide and Maroxy Fish Medications Recalled for Incorrect Labeling

Summary

Risk

What You Should Do

Your Remedy Options

Affected Products

Additional Information

Were You Affected by This Recall?