Question 1

Is Sebolux Medicated Shampoo for Dogs and Cats, Antiseborrheic Keratoplastic, 8 fl oz., Active Ingredients: Solubilized Sulfur (equivalent to 2% elemental Sulphur) and 2% salicylic acid. recalled?

Accepted Answer

Virbac AH, Inc. is recalling 45,648 units of Sebolux Medicated Shampoo and Epi-Otic Ear Cleanser. Bottles labeled as Sebolux Medicated Shampoo (8 fl oz) were discovered to actually contain Epi-Otic Ear Cleanser, meaning pet owners may unknowingly apply ear cleaner as a body shampoo. The shampoo is intended for dogs and cats to treat skin conditions with active ingredients sulfur and salicylic acid, whereas the ear cleanser is designed only for cleaning and drying ears.

Question 2

What should I do?

Accepted Answer

Check your pet supplies for 8 fl oz bottles of Sebolux Medicated Shampoo for Dogs and Cats. Identify if your product is affected by looking for Recall Numbers V-162-4 or V-163-4 on the packaging or purchase records. Immediately stop using any bottles of Sebolux Medicated Shampoo if the liquid inside appears to be a different consistency or if you suspect it is the ear cleanser product. Contact your veterinarian or pharmacist for guidance if you have already used the product on your pet or if your pet's skin condition has not improved. Return any unused product to the place of purchase for a full refund and contact Virbac AH, Inc. in Fort Worth, Texas for further instructions. For additional questions, contact the FDA Center for Veterinary Medicine at 1-240-402-7002.

Question 3

How do I get a refund or replacement?

Accepted Answer

Contact your veterinarian or pharmacist for guidance. Return any unused product to the pharmacy for a refund and contact the manufacturer for further instructions.

Virbac AH, Inc: Sebolux Medicated Shampoo Recalled Due to Mislabeled Contents

Summary

Risk

What You Should Do

Your Remedy Options

Affected Products

Additional Information