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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Small Appliances

Viking Range Expands Recall of Built-In Refrigerators with Bottom Freezers Due to Injury Hazard; Doors Can Detach

Agency Publication Date: July 25, 2013
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Summary

Viking Range has expanded its recall of approximately 31,000 built-in 36-inch wide refrigerators with bottom freezers because the doors can detach and fall. This expansion adds 39 new reports of falling doors to the previous 57 reports, resulting in injuries such as fractures, bruises, strains, and cuts. The affected units include Designer Series and Professional Series models sold at appliance and specialty stores nationwide between November 2005 and October 2012 for between $5,100 and $7,700. Consumers should contact Viking immediately to schedule a free in-home repair.

Risk

The refrigerator doors can unexpectedly detach from the unit and fall, which can strike the user and cause serious physical injuries like bone fractures, deep cuts, and heavy bruising. There have been 96 total reports of doors detaching, resulting in 16 reported injuries.

What You Should Do

  1. Locate the model and serial numbers on the ceiling of the refrigerator's interior to determine if your unit is affected.
  2. Check if your model number starts with DDBB363, DDBB536, DTBB363, DFBB363, DFBB536, or FDBB5361 (Designer Series) or VCBB363, VCBB536, VCBB5361, VIBB363, or VIBB536 (Professional Series).
  3. Verify the serial number: the first six digits represent the manufacture date in MMDDYY format. Affected serial numbers for Designer Series units start with 110105 through 081012; Professional Series start with 110105 through 080512.
  4. Stop using the refrigerator immediately if the door appears to be sagging, does not seal properly, or fails to open and close normally.
  5. If the door appears to be working correctly, you may continue to use it, but you must contact Viking to schedule your free in-home repair.
  6. Contact Viking toll-free at (877) 546-0136 from 8 a.m. to 5 p.m. ET Monday through Friday, or visit www.vikingrange.com and click on 'Safety Recall Information' to arrange a repair.
  7. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should contact Viking immediately to schedule a free in-home repair. Consumers should stop using the recalled refrigerators if the door does not appear to be sealed properly, the door is sagging or it fails to open or close normally. If the door is working properly, consumers can continue to use the refrigerator until it has been repaired.

Contact: Viking toll-free at (877) 546-0136 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.vikingrange.com and click on Safety Recall Information.

Affected Products

Product: Viking Designer Series Built-in Refrigerator with Bottom Freezer
Model:
DDBB363
DDBB536
DTBB363
DFBB363
DFBB536
FDBB5361
Date Ranges: November 2005 - October 2012
Product: Viking Professional Series Built-in Refrigerator with Bottom Freezer
Model:
VCBB363
VCBB536
VCBB5361
VIBB363
VIBB536
Date Ranges: November 2005 - October 2012

Product Images

Viking refrigerator with bottom freezer

Viking refrigerator with bottom freezer

Location of model and serial number/date codes

Location of model and serial number/date codes

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13248
Status: Active
Manufacturer: Viking Range LLC, of Greenwood, Miss.
Sold By: Appliance and specialty stores nationwide from November 2005 through October 2012 for between $5,100 and $7,700.
Manufactured In: United States
Units Affected: About 31,000 (Viking refrigerators were previously recalled in 2009)
Distributed To: Nationwide
Contact: Viking toll-free at (877) 546-0136 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.vikingrange.com and click on Safety Recall Information.
Agency Last Updated: January 26, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response