VESTA.DS is recalling approximately 36,700 VST-brand residential wall-mounted gas-fired tankless water heaters because the internal exhaust duct can crack. This defect allows toxic carbon monoxide gas to leak into the home, which can cause serious illness or death. The recall includes VT, VR, and VR Plus series models sold nationwide at retailers like Best Buy, Dick's Sporting Goods, and Amazon from November 2018 through April 2022. VESTA.DS will provide a free repair by a certified technician.
The exhaust duct inside the heater can crack and leak carbon monoxide gas into the living space. The firm has received 33 reports of cracked ducts allowing exhaust fumes to leak, which poses a severe poisoning hazard that can be fatal.
Consumers should immediately stop using the recalled water heater and contact VESTA.DS to have a certified technician install the free repair. Consumers who must continue using the water heater while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
The units are metal and rectangular. Model number is bolded near the top of the side label. Branding is either VST on the bottom or VESTA.DS.Inc. on the top.
Recalled VR Plus and VT Series Vesta Water Heaters
Recalled VR Series Vesta Water Heater
Model Number on the Label of the Recalled Water Heaters
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response