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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

2020-2022 Ford Explorer Recalled for Rollaway Risk

Agency Publication Date: March 14, 2025
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Summary

Ford Motor Company is recalling approximately 4,247 of its 2020-2022 Explorer vehicles that were previously repaired incorrectly under prior recalls. A mounting bolt in the rear axle can break, which may cause the driveshaft to disconnect from the vehicle. If this occurs, the vehicle could roll away when parked without the parking brake engaged or lose power while being driven, both of which increase the risk of a crash. Dealers will update the powertrain control module software to address the issue at no cost to owners.

Risk

A broken mounting bolt can cause the driveshaft to disconnect, leading to a sudden loss of drive power or causing the vehicle to roll away if the parking brake is not used. These scenarios significantly increase the risk of a collision or injury to bystanders.

What You Should Do

  1. This recall involves 2020-2022 Ford Explorer vehicles that were previously serviced for similar rear axle bolt issues under recall numbers 23V-199 or 22V-255.
  2. Ensure the parking brake is always firmly applied whenever the vehicle is placed in park to prevent unintended movement until the recall repair is performed.
  3. Contact an authorized Ford dealer to schedule a free update for your vehicle's powertrain control module (PCM) software.
  4. For more information, contact Ford customer service at 1-866-436-7332 and reference Ford's recall number 25S22.
  5. Call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional details.

Your Remedy Options

๐Ÿ”งFree Repair

Powertrain Control Module (PCM) software update

How to: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332.

Affected Products

Product: 2020-2022 Ford Explorer

Specifically affects vehicles previously repaired under recall numbers 23V-199 or 22V-255.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V166000
Status: Active
Manufacturer: Ford Motor Company
Sold By: Ford dealers
Units Affected: 4,247 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: April 25, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 25S22
Agency Last Updated: August 26, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response