Hyundai Motor America: Vehicle Roll Away from Improperly Routed Wiring

Agency Publication Date: November 20, 2024

Summary

Hyundai Motor America is recalling 42,465 units of the 2025 Tucson and 2025 Santa Cruz vehicles. The console extension wiring assembly in these vehicles may be incorrectly routed, which can interfere with the safety mechanism that requires the brake pedal to be pressed before shifting. Owners are advised to use the parking brake whenever the vehicle is parked until the free repair is completed at a dealership.

Risk

The improper wiring allows the transmission to be shifted out of the 'Park' position without the driver pressing the brake pedal. This can lead to an unintended vehicle roll-away, which significantly increases the risk of a crash or injury to bystanders.

What You Should Do

Use your parking brake every time you park the vehicle to prevent it from rolling away unexpectedly.
Check if your vehicle is affected by visiting www.nhtsa.gov/recalls and entering your 17-character VIN, or contact Hyundai customer service at 1-855-371-9460.
Schedule a service appointment with an authorized Hyundai dealer to have the console extension wiring assembly rerouted free of charge (Hyundai recall number 273).
Follow these verbatim remedy instructions: "Owners are advised to use the parking brake when parking the vehicle. Dealers will reroute the console extension wiring assembly, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 273."
For additional information or concerns, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Your Remedy Options

You have 2 options:

Option 1: Free Repair

Reroute the console extension wiring assembly.

How to: Dealers will reroute the console extension wiring assembly, free of charge. Owners should contact Hyundai customer service at 1-855-371-9460 to schedule the repair.

Option 2: Other Action

Precautionary parking measure.

How to: Owners are advised to use the parking brake when parking the vehicle until the repair is completed.

Affected Products

Product: 2025 Hyundai Tucson

Product: 2025 Hyundai Santa Cruz

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24V877000

Status: Active

Manufacturer: Hyundai Motor America

Sold By: authorized Hyundai dealers

Units Affected: 42,465 vehicles(425% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: December 17, 2024

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: 273

Agency Last Updated: March 31, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response

Summary

What You Should Do

Use your parking brake every time you park the vehicle to prevent it from rolling away unexpectedly.

Check if your vehicle is affected by visiting www.nhtsa.gov/recalls and entering your 17-character VIN, or contact Hyundai customer service at 1-855-371-9460.

Schedule a service appointment with an authorized Hyundai dealer to have the console extension wiring assembly rerouted free of charge (Hyundai recall number 273).

Follow these verbatim remedy instructions: "Owners are advised to use the parking brake when parking the vehicle. Dealers will reroute the console extension wiring assembly, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 273."

For additional information or concerns, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Your Remedy Options

You have 2 options:

Option 1: Free Repair

Reroute the console extension wiring assembly.

How to: Dealers will reroute the console extension wiring assembly, free of charge. Owners should contact Hyundai customer service at 1-855-371-9460 to schedule the repair.

Option 2: Other Action

Precautionary parking measure.

How to: Owners are advised to use the parking brake when parking the vehicle until the repair is completed.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24V877000

Status: Active

Manufacturer: Hyundai Motor America

Sold By: authorized Hyundai dealers

Units Affected: 42,465 vehicles(425% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: December 17, 2024

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: 273

Agency Last Updated: March 31, 2025