Chrysler (FCA US, LLC) is recalling 3,606 model year 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles because the high voltage battery pack can catch fire. These fires can occur even when the ignition is turned off and the vehicle is parked. To address this risk, dealers will update the battery pack control module software and, if necessary, replace the entire battery pack assembly at no cost to owners.
The battery pack may experience an internal failure that causes the vehicle to catch fire while parked and unattended. Because of this fire risk, owners are advised to park their vehicles outdoors and away from structures until the repair is completed.
You have 3 options:
Software update and inspection
Battery pack replacement
Safety precautions
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response