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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicles/Passenger Cars

Chrysler (FCA US, LLC): 2017-2018 Pacifica PHEV Recalled for Fire Risk When Parked

Agency Publication Date: July 18, 2024
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Summary

Chrysler (FCA US, LLC) is recalling 15,910 units of 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles because the battery pack can catch fire while the vehicle is parked, even if the ignition is turned off. This recall affects vehicles that were previously updated under a separate recall (22V-077) and now require a new remedy. Owners should stop charging their vehicles immediately to reduce the risk of a battery fire.

Risk

The high voltage battery pack may malfunction, causing the vehicle to catch fire while parked. Because of this risk, owners are advised to park their vehicles outdoors and away from garages or other structures until the free repair is completed.

What You Should Do

  1. Park this vehicle outdoors, away from structures — do NOT park in a garage due to fire risk.
  2. Stop charging your vehicle immediately to reduce the likelihood of a high voltage battery incident.
  3. Identify if your vehicle is affected by checking for 2017-2018 Chrysler Pacifica Plug-In Hybrid Electric (PHEV) models that previously received the software update for recall 22V-077.
  4. Contact an authorized Chrysler dealer to schedule a free repair; dealers will update the high voltage battery pack control module (BPCM) software and inspect or replace the battery pack assembly if necessary.
  5. Call FCA US LLC customer service at 1-800-853-1403 and reference recall number 73B for more information.
  6. Contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for further assistance.

Your Remedy Options

You have 2 options:

🔧Option 1: Free Repair

BPCM software update and battery inspection

How to: Contact a dealer to have the high voltage battery pack control module software updated and the battery pack assembly inspected or replaced free of charge.
📋Option 2: Other Action

Fire risk mitigation instructions

How to: Do not charge the vehicle and park it outdoors and away from structures until the repair is completed.

Affected Products

Product: 2017-2018 Chrysler Pacifica Plug-In Hybrid Electric (PHEV)

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V536000
Status: Active
Manufacturer: Chrysler (FCA US, LLC)
Sold By: authorized dealers
Units Affected: 15,910 vehicles(796% estimated defective)
Park Vehicle: No
Park Outside: Yes — do not park in a garage due to fire risk
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: December 12, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 73B
Agency Last Updated: April 23, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response