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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Electronics & Technology/Batteries & Chargers

Velvet Caviar Wireless Portable Power Banks Recalled for Fire and Burn Hazards

Agency Publication Date: March 20, 2025
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Summary

VC Group is recalling about 89,500 Velvet Caviar MagSafe-compatible 5,000 mAh wireless portable power banks because the lithium-ion battery can overheat and ignite. The firm has received 19 reports of these products overheating or catching on fire, resulting in 10 minor injuries. Consumers can identify the recalled units by the "Velvet Caviar" engraving on the front and model number ZHX-PB21 on the back. These chargers were sold online at velvetcaviar.com and Amazon.com between November 2022 and October 2024 for approximately $6.

Risk

The internal lithium-ion battery in these power banks can overheat during use or charging, creating a hazard where the device may ignite. This poses a significant risk of fire and burn injuries to the user and potential fire damage to surroundings.

What You Should Do

  1. This recall involves Velvet Caviar 5,000 mAh wireless portable power banks (model ZHX-PB21) with PO numbers PO-PP001 through PO-PP010 or those with no PO number. The brand name is engraved on the front plate and printed on the back.
  2. Immediately stop using and stop charging the recalled wireless portable power banks.
  3. Use a permanent marker to write the word "Recalled" across the front plate of the power bank.
  4. Take a photograph of the marked power bank and upload the image to https://velvetcaviar.com/pages/magsafe-battery-pack-recall to receive a free replacement power bank.
  5. Dispose of the recalled lithium-ion battery at a municipal recycling center that handles damaged, defective, or recalled lithium batteries; do not throw it in the trash or deposit it in used battery recycling boxes at retail stores.
  6. For additional information, contact VC Group by email at recall@velvetcaviar.com or visit www.velvetcaviar.com and click on "Recalls" in the bottom banner.
  7. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding consumer product safety.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled wireless portable power banks and contact VC Group for a free replacement power bank. To receive a replacement, consumers will be required to provide photographs of their power bank with the word "Recalled" written in permanent marker before uploading them to the firm's website at https://velvetcaviar.com/pages/magsafe-battery-pack-recall. Consumers should dispose of the power banks in accordance with local and state regulations.

Contact: Contact VC Group by email at recall@velvetcaviar.com, or online at https://velvetcaviar.com/pages/magsafe-battery-pack-recall or www.velvetcaviar.com and click on "Recalls" in the bottom banner for more information.

Affected Products

Product: Velvet Caviar MagSafe Wireless Power Pack Portable Power Bank (5,000 mAh)by Velvet Caviar
Variants: Blue Marble Pattern
Model:
ZHX-PB21
Lot Numbers:
PO-PP001
PO-PP002
PO-PP003
PO-PP004
PO-PP005
PO-PP006
PO-PP007
PO-PP008
PO-PP009
PO-PP010
Date Ranges: Sold November 2022 โ€” October 2024

Power Packs that do not have a PO number are also subject to this recall.

Product Images

Recalled Power Bank

Recalled Power Bank

Location of Model Number on Recalled Power Bank

Location of Model Number on Recalled Power Bank

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25190
Status: Active
Manufacturer: VC Group, of Brooklyn, New York
Sold By: velvetcaviar.com; Amazon.com
Manufactured In: China
Units Affected: About 89,500
Distributed To: Nationwide
Contact: Contact VC Group by email at recall@velvetcaviar.com, or online at https://velvetcaviar.com/pages/magsafe-battery-pack-recall or www.velvetcaviar.com and click on "Recalls" in the bottom banner for more information.
Agency Last Updated: March 20, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response