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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

URBAN626 Recalls Electric Scooters Due to Fall Hazard

Agency Publication Date: July 7, 2016
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Summary

URBAN626 is recalling all models of its URB-E electric scooter, affecting approximately 1,200 units. A bolt located beneath the seat can crack while the scooter is being ridden, causing the seat to fail and the rider to fall. There have been three reports of incidents, including one person who sustained a scraped knee. These foldable scooters are made of aluminum and carbon fiber and were sold in black, gray, or white through URBAN626 stores and online at Amazon.com and URB-E.com between August 2015 and June 2016.

Risk

The bolt situated below the seat can crack or break during use, which can cause the seat to collapse and result in the rider falling from the scooter. Three incidents have already been reported, including one injury.

What You Should Do

  1. Identify your scooter: This recall involves all models of the URB-E electric scooter, which are two-wheeled, foldable scooters made of aluminum and carbon fiber in black, gray, or white.
  2. Immediately stop using the recalled electric scooter to prevent potential falls and injuries.
  3. Contact URBAN626 toll-free at 888-270-6988 from 9 a.m. to 6 p.m. PT Monday through Friday, or email recall@urban626.com to receive a free repair kit.
  4. Alternatively, you may take the scooter to a local bike repair shop to have the bolt replaced; URBAN626 will reimburse you for the cost of this repair.
  5. Visit urb-e.com and click on 'Recall' at the bottom of the page for more information or to submit a repair request.
  6. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the recalled units and contact URBAN626 for a free repair kit. URBAN626 will reimburse consumers if they choose to have a bike repair shop replace the bolt.

Contact: URBAN626 toll-free at 888-270-6988 from 9 a.m. to 6 p.m. PT Monday through Friday, email at recall@urban626.com or online at urb-e.com and click on "Recall" at the bottom of the page for more information.

Affected Products

Product: URB-E Electric Scooter (All Models)
Date Ranges: August 2015 - June 2016

Product Images

Electric scooters

Electric scooters

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16220
Status: Active
Manufacturer: URBAN626, LLC, of Pasadena, Calif.
Sold By: URBAN626 stores in Pasadena, Calif., and online at amazon.com and URB-E.com from August 2015 through June 2016 for between $1,500 and $2,000.
Distributor: URBAN626, LLC, of Pasadena, Calif.
Manufactured In: United States
Units Affected: About 1,200
Distributed To: Nationwide
Contact: URBAN626 toll-free at 888-270-6988 from 9 a.m. to 6 p.m. PT Monday through Friday, email at recall@urban626.com or online at urb-e.com and click on "Recall" at the bottom of the page for more information.
Agency Last Updated: July 7, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response