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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicles/Commercial Vehicles

Ford Motor Company: 2024-2025 E-350, F-650, and F-750 Recalled for Rollaway Risk

Agency Publication Date: September 8, 2023
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Summary

Ford Motor Company is recalling approximately 5,919 vehicles, including certain 2024-2025 Ford E-350, F-650, and F-750 models. A manufacturing defect in the transmission's casting may prevent the park pawl from fully engaging with the park gear. This defect means the vehicle might not remain stationary when shifted into 'Park,' and dealers will inspect and replace the transmission, or the valve body and extension housing, as necessary for free.

Risk

If the park pawl does not fully engage the gear, the vehicle can roll away unexpectedly after the driver has shifted into 'Park.' This increases the risk of a crash or injury to bystanders.

What You Should Do

  1. Identify if you own a 2024-2025 Ford E-350, F-650, or F-750 vehicle.
  2. Contact a local Ford dealer to schedule a free inspection and repair. Dealers will replace the transmission, or the valve body and extension housing, depending on the inspection results.
  3. If you have already received a notification letter (mailed January 16, 2024), follow the specific instructions provided by Ford.
  4. Contact Ford Customer Service at 1-866-436-7332 and reference recall number 23S54 for more information.
  5. Contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional questions.

Your Remedy Options

๐Ÿ”งFree Repair

Free inspection and replacement of transmission components.

How to: Contact a Ford dealer to have the transmission, or the valve body and extension housing, inspected and replaced as necessary.

Affected Products

Product: 2024-2025 Ford E-350
Product: 2024-2025 Ford F-650
Product: 2024-2025 Ford F-750

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V625000
Status: Active
Manufacturer: Ford Motor Company
Sold By: Ford dealers
Units Affected: 5,919 vehicles(5919% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: January 16, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 23S54
Agency Last Updated: June 6, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response