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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Small Appliances

United States Stove Company Recalls Pellet Stoves Due to Fire Hazard

Agency Publication Date: October 22, 2015
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Summary

United States Stove Company is recalling about 4,400 HomComfort 2400 Pellet Heater/Stoves because an internal fire box component can degrade and overheat. This defect has already led to 16 reports of fire and property damage, although no injuries have been reported. These gray window-mounted heating units were sold nationwide between April 2010 and March 2012 for approximately $1,000. Consumers should immediately stop using these stoves and return specific parts to the company for a cash refund or product credit.

Risk

The internal fire box baffle can deteriorate over time and overheat, causing the unit to catch fire and pose a significant risk of property damage or personal injury.

What You Should Do

  1. Check the faceplate attached by screws on the front bottom of your HomComfort 2400 Pellet Heater/Stove to verify the model name and serial number.
  2. Identify if your stove has one of the following affected serial numbers: 0451 through 4420, 5681 through 5890, or 6301 through 6310.
  3. If your unit is included in the recall, immediately unplug the heater and stop using it to prevent a fire hazard.
  4. Remove the circuit board and the serial faceplate from the unit according to the manufacturer's instructions.
  5. Contact United States Stove Company at 844-211-6025 from 8 a.m. to 5 p.m. ET Monday through Friday, or email productreturns2@usstove.com to arrange the return of these parts for an $868 cash refund or a $1,200 credit toward a new product.
  6. Visit www.usstove.com or www.rebateoffer.biz for additional information and a direct link to the product return site.
  7. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

💰Full Refund

Consumers should immediately unplug these units, stop using the product and return the circuit board and serial face plate to the firm for $868 cash or $1,200 credit towards the purchase of any United States Stove Company product.

Contact: United States Stove Company toll-free at 844-211-6025 from 8 a.m. to 5 p.m. ET Monday through Friday, email at productreturns2@usstove.com or online at www.usstove.com. For a direct link to the product return site please visit www.rebateoffer.biz.

Affected Products

Product: HomComfort 2400 24K BTU Pellet Heater/Stove
Model:
2400
Lot Numbers:
Serial numbers 0451 through 4420
Serial numbers 5681 through 5890
Serial numbers 6301 through 6310
Date Ranges: April 2010 through March 2012

Product Images

HomComfort 2400 24K BTU Pellet Heater/Stove

HomComfort 2400 24K BTU Pellet Heater/Stove

Label on HomComfort 2400 24K BTU Pellet Heater/Stove

Label on HomComfort 2400 24K BTU Pellet Heater/Stove

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16017
Status: Active
Sold By: Northern Tool, Orsheln, Orgill Brothers and Rural King home heating retailers and online at www.HomeDepot.com, www.Lowes.com and www.NorthernTool.com from April 2010 through March 2012 for about $1000.
Manufactured In: China
Units Affected: About 4,400
Distributed To: Nationwide
Importer: United States Stove Company, of South Pittsburg, Tenn.
Contact: United States Stove Company toll-free at 844-211-6025 from 8 a.m. to 5 p.m. ET Monday through Friday, email at productreturns2@usstove.com or online at www.usstove.com. For a direct link to the product return site please visit www.rebateoffer.biz.
Agency Last Updated: October 22, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response