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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Ford Motor Company: 2014 F-150 Trucks Recalled for Unexpected Downshifting

Agency Publication Date: June 17, 2024
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Summary

Ford Motor Company is recalling approximately 552,188 of its 2014 F-150 vehicles due to a software defect that can cause the truck to suddenly shift into first gear. This unexpected downshift can happen at any speed and is caused by a communication failure between the transmission speed sensor and the powertrain control module. Owners of these vehicles will receive a free software update at their local dealership to prevent this issue.

Risk

If the vehicle unexpectedly downshifts into first gear while driving, it can cause the driver to lose control of the truck, significantly increasing the risk of a crash.

What You Should Do

  1. Confirm if your vehicle is included in this recall by checking your VIN on the NHTSA website or contacting a Ford dealer regarding 2014 F-150 trucks.
  2. Contact a Ford dealership to schedule an appointment for a free update to the powertrain control module software.
  3. If you have questions, you can contact Ford customer service directly at 1-866-436-7332 and reference recall number 24S37.
  4. For additional information, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Powertrain control module software update

How to: Dealers will update the powertrain control module software free of charge. Owners may contact Ford customer service at 1-866-436-7332.

Affected Products

Product: 2014 Ford F-150

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V444000
Status: Active
Manufacturer: Ford Motor Company
Sold By: authorized dealers
Units Affected: 552,188 vehicles(5522% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: July 1, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 24S37
Agency Last Updated: December 11, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response