Empower Brands is recalling about 1.6 million BLACK+DECKER Model HGS011 Easy Garment Steamers because they can spray or leak hot water, posing a serious burn hazard. This recall expansion includes units that were previously repaired as part of a November 2022 recall, as well as newer models with an updated design. There have been 317 reports of hot water expelling from these units, resulting in 82 reports of burn injuries, some of which were second-degree burns. These steamers were sold in various colors at stores like Walmart, Target, Amazon, and Bed Bath & Beyond between June 2021 and February 2024.
The garment steamers can unexpectedly expel, spray, or leak hot water during operation. This defect has caused 82 reported burn injuries, including seven cases of second-degree burns, because the hot water comes into direct contact with the user's skin.
Consumers should immediately stop using the recalled BLACK+DECKER Model HGS011 Easy Garment Steamers, and contact Empower Brands to receive a full refund. There have been continued reports of burn injuries involving units that were repaired as part of the previous recall in November 2022. The remedy has now been changed to a refund for all units. Consumers, including those who received a replacement upper assembly as part of the November 2022 recall, should contact Empower Brands for a full refund.
Includes units repaired or replaced as part of the November 2022 recall.
Recalled BLACK+DECKER HGS011 Easy Garment Steamer
Recalled BLACK+DECKER HGS011F Easy Garment Steamer
Recalled BLACK+DECKER HGS011S Easy Garment Steamer
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response