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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Baby & Nursery/Strollers & Carriers

TwinGo Recalls Baby Carriers Due to Fall Hazard

Agency Publication Date: May 11, 2016
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Summary

TwinGo is recalling about 4,000 TwinGo Original Carriers designed to carry one or two babies. The waist buckle on these carriers can break while in use, which can cause the child to fall out of the carrier. The firm has received 13 reports of buckles breaking worldwide, including 10 in the United States, though no injuries have been reported. These carriers were sold in boutique stores and online at Amazon.com and TwinGoCarrier.com between December 2014 and May 2016 for approximately $215.

Risk

The waist buckle can fail and break, causing the carrier to become unsecured and posing a fall hazard to infants being carried.

What You Should Do

  1. Immediately stop using the TwinGo Original Carrier for one or two babies.
  2. Check the 11-digit batch number printed on a label sewn to the carrier's waistband to see if your product is affected. Recalled batch numbers include 23014024003, 01515026003, and 21615019001.
  3. Identify the carrier by its fabric color: the outside is black, and the inside is either blue or orange. Look for the 'TwinGo' name printed on a label on the front of the carrier.
  4. Contact TwinGo for a free repair kit that includes a replacement buckle and instructions. You can reach them toll-free at 888-288-9342 from 9 a.m. to 5 p.m. ET Monday through Friday, email safety@twingocarrier.com, or visit www.TwinGoCarrier.com and click 'Product Recall' at the bottom of the page.
  5. Watch the buckle replacement repair video at http://twingocarrier.com/pages/repairkit for assistance with the repair.
  6. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the infant carrier and contact TwinGo for a free repair kit. A free replacement buckle will be provided with instructions. A repair video is also available at http://twingocarrier.com/pages/repairkit.

Contact: TwinGo toll-free at 888-288-9342 from 9am-5pm EST Monday-Friday, via email at safety@twingocarrier.com or online at www.TwinGoCarrier.com and click on "Product Recall" at the bottom of the page for more information.

Affected Products

Product: TwinGo Original Carrier (10 to 45 pounds)
Lot Numbers:
23014024003
01515026003
21615019001
Date Ranges: December 2014 - May 2016

Product Images

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16157
Status: Active
Sold By: Boutique stores nationwide and online at Amazon.com and TwinGoCarrier.com from December 2014 through May 2016 for about $215.
Manufactured In: China
Units Affected: About 4,000 (in addition, about 160 were sold in Canada)
Distributed To: Nationwide
Importer: TwinGo LLC, of Mclean, Va.
Contact: TwinGo toll-free at 888-288-9342 from 9am-5pm EST Monday-Friday, via email at safety@twingocarrier.com or online at www.TwinGoCarrier.com and click on "Product Recall" at the bottom of the page for more information.
Agency Last Updated: May 11, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response