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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology

Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards

Agency Publication Date: March 5, 2014
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Summary

Twin-Star is recalling approximately 31,000 Duraflame-branded electric space heaters, model DFS-220, because they can overheat and melt. This defect has led to 32 reports of the units burning or melting, including eight reports of fires. These heaters were sold in black, red, and white at various retailers like QVC, Meijer, and Ross between August 2013 and January 2014. Consumers should immediately stop using the heaters and contact the company for a full refund.

Risk

The heater can overheat, causing the unit's casing to melt and catch fire, which can ignite nearby household items. This creates a significant risk of fire and burn injuries to anyone nearby.

What You Should Do

  1. Immediately turn off and unplug the Duraflame electric space heater.
  2. Check the back panel of your heater for a white label to confirm the model number is DFS-220 and that the Duraflame logo is on the front.
  3. Identify if your unit is one of the affected colors: black, red, or white, measuring approximately 14.5 inches high, 13 inches wide, and 8 inches deep.
  4. Contact Twin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday to request a full refund.
  5. Visit www.twinstarhome.com and click on 'Product Recall' at the bottom of the page for additional information and instructions.
  6. For further assistance or questions regarding this recall, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ’ฐFull Refund

Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.

Contact: Twin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on "Product Recall" in red at the bottom of the page under the Support column for more information.

Affected Products

Product: Duraflame electric space heater (Black)
Model:
DFS-220
Date Ranges: Sold between August 2013 through January 2014
Product: Duraflame electric space heater (Red)
Model:
DFS-220
DFS-220-RED
Date Ranges: Sold between August 2013 through January 2014
Product: Duraflame electric space heater (White)
Model:
DFS-220
Date Ranges: Sold between August 2013 through January 2014

Product Images

Recalled Duraflame-branded electric space heater

Recalled Duraflame-branded electric space heater

Label showing the model number

Label showing the model number

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 14120
Status: Active
Manufacturer: Twin-Star International, of Delray Beach, Fla.
Sold By: Farmer's Furniture, Meijer, QVC, R.C. Willey, Ross and other retailers nationwide and online at Maxtool.com between August 2013 through January 2014 for about $60.
Manufactured In: China
Units Affected: About 31,000
Distributed To: Nationwide
Contact: Twin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on "Product Recall" in red at the bottom of the page under the Support column for more information.
Agency Last Updated: January 8, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response