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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Kitchen & Dining

Tvilum Recalls Chairs Sold Exclusively at Copenhagen Imports Due to Fall Hazard (Recall Alert)

Agency Publication Date: August 18, 2015
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Summary

Tvilum is recalling about 530 Stars Mix n'Match Chairs because the chair legs can break while in use. There have been two reports of the legs breaking, including one reported injury. These chairs feature molded plastic seats in black or white with matching cushions and wooden pyramid-style legs. They were sold exclusively at Copenhagen Imports stores in Arizona and Texas between May 2013 and June 2015 for approximately $160. Consumers should stop using these chairs and return them for a full refund.

Risk

The wooden chair legs can structuraly fail and break, causing the chair to collapse and posing a fall hazard to anyone sitting in it.

What You Should Do

  1. Immediately stop using the recalled black or white Stars Mix n'Match plastic chairs with wooden pyramid-style legs.
  2. Identify your chair by checking if it was purchased from a Copenhagen Imports store in Arizona or Texas between May 2013 and June 2015.
  3. Return the affected chairs to any Copenhagen Imports retail location to receive a full refund, which includes delivery charges where applicable.
  4. Contact Tvilum Customer Support at (800) 932-2006, extension 106, Monday through Friday from 7 a.m. to 4 p.m. CT, or email helpline-us@tvilum.com for more information.
  5. Alternatively, contact Copenhagen Imports at (602) 266-8060, Monday through Saturday from 9 a.m. to 6 p.m. PT, or visit www.copenhagenliving.com and click on 'Contact Us' to find a store location.
  6. For additional information or safety concerns, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled chairs and return them to the retailer for a full refund, including delivery charges where applicable. Tvilum is contacting purchasers directly.

Contact: Tvilum Customer Support at (800) 932-2006, extension 106, Monday through Friday 7 a.m. to 4 p.m. CT, helpline-us@tvilum.com, Copenhagen Imports at (602) 266-8060 Monday through Saturday 9 a.m. to 6 p.m. PT or online at www.copenhagenliving.com/ and click on "Contact Us" for more information or to find a Copenhagen store near you.

Affected Products

Product: Stars Mix n'Match Chairs (White)
Date Ranges: May 2013 - June 2015
Product: Stars Mix n'Match Chairs (Black)
Date Ranges: May 2013 - June 2015

Product Images

Stars Plastic Chair in White

Stars Plastic Chair in White

Stars Plastic Chair in Black

Stars Plastic Chair in Black

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15747
Status: Active
Sold By: Copenhagen Imports stores in Arizona and Texas from May 2013 to June 2015 for about $160.
Manufactured In: China
Units Affected: About 530
Distributed To: Nationwide
Importer: Copenhagen Imports, of Phoenix, Ariz.
Contact: Tvilum Customer Support at (800) 932-2006, extension 106, Monday through Friday 7 a.m. to 4 p.m. CT, helpline-us@tvilum.com, Copenhagen Imports at (602) 266-8060 Monday through Saturday 9 a.m. to 6 p.m. PT or online at www.copenhagenliving.com/ and click on "Contact Us" for more information or to find a Copenhagen store near you.
Agency Last Updated: August 18, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response